vCAC 6.1 Catalog Entitlement - Can't search or select users or group?

[nyjz1298]

I'm installing vCAC 6.1 from scratch and am attempting to entitle a group of users to my first catalog item.  When I'm on the Administration > Catalog Management > Entitlements tab and type in "domain admins" or "domain\domain admins" to find a  user I just get "No data to display."

I thought my identity source was the issue so I double checked that...

And the strange thing is I can search that identity store when I'm under Administration > Groups

I'm not sure why I can't search for users and groups above but I can search for them in the administrator > groups option.  I've been stuck on this for about a day and can't get anywhere.  I've rebooted the identity va, the vcac va, and the iaas server.  The va logs don't show anything is wrong either.

I've been walking through some youtube videos by Yves Sandfort.  I've watched all the videos in the series and followed everything but at 10:08 in the video I get to a stopping point.

VMware vCAC 6.0 - Basic Hypervisor Blueprint by Yves Sandfort - YouTube

I'm new to vCAC so I could have done something wrong.  I hope its that simple.  Let me know.  Thanks!

Joe

[amurrey]

I appear to have the same issue with my 6.1 install.

It was working in 6.01, and with the upgrade to 6.1 I am seeing the exact same symptoms.

[GMCON · Accepted solution]

Just have to make sure but have the domain administrators been granted user rights in the business group this entitlement is for?  If they have not then you won't be able to grant them rights to that entitlement.

[amurrey]

Under Business Group Edit, When I type in "domain" and hit the search, it only pulls up a couple of users, and not any groups.  If I put in the FQN of the group, it pulls up nothing.

[GMCON]

This is pretty much expected behavior, you cannot add groups that have spaces in the name and also you cannot search for groups you have to put in the fqdn of the group and then just click okay at the bottom of the page.  Do not hit enter do not try and search and again the group cannot have a space in the name

[nyjz1298]

I have resolved my issue.  Here's what I was doing wrong:

I did not have any "Group Manager Role" users or "User role" users assigned within my business group.

It wasn't a required field so I must have skipped it during my initial setup.  As I'm learning, the users specified within the business group dictate which accounts you'll be able to can be assigned entitlements to.  From what I'm gathering it's looking at what users have been assigned the business group and then allows only those users (some or all) to receive its entitlement.

Now, as you can see those accounts can be added and searched.

The groups with spaces problem and the inability to search for groups at all seems really weird.

[GMCON]

This is what was mentioned earlier in the thread.