vCAC 6.0 Unable to log in after tenant creation

[cmutchle]

After creating a new tenant to use with vCAC 6.0, I log out of the default login (administrator@vsphere.local) and proceed to go to the new URL and login. When I do, my login attempts fail. I've followed the documentation and even used this blog entry as a reference to be sure I wasn't missing a step (vCloud Automation Center – vCAC 6.0 – Adding Tenants — DailyHypervisor). After trying to log in with any of the AD users I've created, I get the same 'Incorrect username/password' error.

Attached are screenshots of the new tenant I've created.

I haven't seen any other postings on the community site with people having this same issue, so I figure I am missing something important/simple. Any assistance you could provide would be greatly appreciated. Thanks.

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Chris.

[kdelgadovmw · Accepted solution]

You likely need to configure your Domain Alias as your AD server is probably changing the domain (if AD is set up to use an alias).

[qc4vmware]

Did you try using the user name vcacsrvc@hadoop-ad.ut1.omniture.com ?  I believe hadoop.local is merely a text identifier.  If you want to use that you need to change the name to something else and use hadoop.local as the alias I believe.  Personally I have only enjoyed consistency by ALWAYS using the fully qualified names.  It is a pain but until VMware puts on their big boy pants and actually gets SSO working I'd suggest being very explicit.

[kdelgadovmw]

Also please confirm you appended "/org/lab" to your URL before you attempted to log in with tenant user.

[cmutchle]

Once I added a Domain alias into the tenant identity, I was then able to log in by going to /org/lab and using user@domain-alias to login.