Vrealize automation 6.2

[ABS_KH]

Guys,

I have a issue with vRa 6.2. Everything works but then we have to shutdown the servers to save resources. but now i have enough resources again and i have started all the servers again that hosts vRa 6.2 but now i see in my view " Compute Resources" that my inventory/State/Performance are in status " In Queue" for already a day. any suggestions?

[piyush08]

can you please try below KB.

VMware KB: Endpoint data collection is frozen or stuck in a status that does not allow you to start ...

[kumarankpl]

This KB can only reset the Endpoint level data collection not compute resource level data collection.

Thanks

Kumaran

[rgang]

Hello ABS,

         Were you able to get this fixed back than. I am facing the same issue with 7.2. Any suggestions??

Thanks,
Ravi

[gradinka]

By default data collection happens every 24 hours

what you can do is make sure your system is fully functional, as there is a way to start/stop everything

here is a link in the docs

Starting Up and Shutting Down vRealize Automation

also, you should really plan for an upgrade to 7.x, as 6.x is getting out of support at the end of the year.