my vra8.1 multi tenant integrated AD, " cn=users,dc=XXX,dc=XXX" ,only users under this default ou can login multi tenant.
if i create new ou,can't login multi tenant, it's say “incorrect users and password”, it's seem that there is not AD authentication
user account even if i sync the new OU and users.
anyone encountered this problem? how to solve it ？ thanks
Some questions here:
If you are able to sync the users please check that you are applying the roles inside vRA Identity Tab
Please take a look to those points and let us know!
this is my test environment, ad strouct
if i change the sync target ou is "cn=usrs,dc=abc,dc=com", the user "test010" can login tenant vra.
and now i sync target ou "ou=asiainfo-sec,dc=abc,dc=com", the user "jjj" can't log tenant vra. it say "incorrect users and password"
in my vra sync DN group
SafeGuard is default
I would suggest to first login into your Tenant vIDM and check if the user is actually synced. I suspect that this user "jjj" is not sync inside the vIDM maybe because of the attributes that are required.
I have an installation of vRealize Automation 8.1 using Multi-Tenant and i am not facing this issue. Try the next: