VMware Employee
VMware Employee

VRA installation failure at 50%

xecution time:00:03.039

[UTC:2018-06-23 04:30:17 Local:2018-06-22 21:30:17] Failed to retrieve the status of infrastructure Website server. A retry will follow. Error details: System.AggregateException: One or more errors occurred. ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.

   --- End of inner exception stack trace ---

   at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)

   at VMware.IaaS.Installation.Common.WebInstaller.PerformWapiHealthCheck(String wapiHost, NotifyUserEventHandler notifyUserEvent, NotifyDebuggerEventHandler notifyDebuggerEvent, X509Certificate2 expectedCertificate)

---> (Inner Exception #0) System.Threading.Tasks.TaskCanceledException: A task was canceled.<---

Starting registration of catalog types.

Executing:C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\Cafe\Vcac-Config.exe RegisterCatalogTypes -v

Catalog registration starting.

[21:30:46.298] VMware.Cafe: [sub-thread-Id="1"  context=""  token=""] Setting from config CafeClientCacheDuration: 05:00:00

[21:30:46.355] VMware.Cafe: [sub-thread-Id="1"  context=""  token=""] (1) GET endpoints/types/sso

[21:30:57.173] VMware.Cafe: [sub-thread-Id="9"  context=""  token=""] (1) Response: OK 0:12.035

[21:30:57.693] VMware.Cafe: [sub-thread-Id="5"  context=""  token=""] (2) POST SAAS/t/vsphere.local/auth/oauthtoken?grant_type=client_credentials

[21:30:57.749] VMware.Cafe: [sub-thread-Id="9"  context=""  token=""] (2) Response: OK 0:00.081

[21:30:57.806] VMware.Cafe: [sub-thread-Id="5"  context=""  token=""] (3) GET endpoints/types/com.vmware.csp.component.iaas.proxy.provider.api/default

[21:30:57.834] VMware.Cafe: [sub-thread-Id="8"  context=""  token=""] (3) Response: OK 0:00.034

[21:30:57.946] VMware.Cafe: [sub-thread-Id="1"  context=""  token=""] (4) POST services/667dde45-3553-40ee-a0db-957bf628b80c

[21:31:11.078] VMware.Cafe: [sub-thread-Id="9"  context=""  token=""] (4) Response: InternalServerError 0:14.597

[21:31:11.112] VMware.Cafe: [sub-thread-Id="6"  context=""  token=""] Json Error: (System exception.)

VMware.Cafe.JsonResponseException: System exception.

   at VMware.Cafe.JsonRestClient.d__2`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at DynamicOps.Common.Client.RestClient.d__a7`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

   at DynamicOps.Common.Client.RestClient.d__c1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at DynamicOps.Common.Client.RestClient.d__8c.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at VMware.Cafe.Client.Registration.d__3.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at VMware.VcacConfig.ServiceCatalogCommands.RegisterCatalogTypes.Execute(CommandLineParser parser)

Warning: Non-zero return code. Command failed.

VRA 7.4 , IAAS(Windows 2012) . All the validations are clean . Any thoughts ?

Cheers,
Sree | CKA|CKAD|VCIX-3X| VCAP-4X| VExpert 4x
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1 Reply
Immortal
Immortal

This error message isn't sufficient to identify what's causing the failure. Although it's a pain, go back through the installer wizard taking screenshots of each of the phases. There are lots of complexities in a vRA install, so seeing the values you're supplying makes troubleshooting easier.

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