VCAC : " Agent status is DOWN" error on the compute resources tab , is this normal?

[quantum_2]

I see this when I look at the "COMPUTE RESOURCES " tab

Agent status=Down

help and thanks!!!!!!!:smileylaugh:

[stvkpln · Accepted solution]

Restart the vSphere Proxy Agent service on the IaaS server.

[quantum_2]

I Did not find that EXACT service but I restarted the "VMware vCAC agent-vSphere agent"( see attached )  and that worked !!!!!!!

now the "agent status: is "OK" and now "down"

great work and thanks again

[stvkpln]

That's the one.. I didn't have the exact service name handy. Glad that sorted you out.

[quantum_2]

Steve ,  I will remember you and try to return the favor sometime , I am somewhat of an amateur at this right now , but am in VCAC  all day long and learning fast !!!!!

[stvkpln]

No worries! There's a reason they call this communities! Happy to help when / where I can and pass on knowledge.

[vinothj075]

Hi Guys,

Thanks and server coming online once the service is restarted, someone please help to understand that what are the possible reasons for the agent getting down.

[Ravindra01]

What is the name of the agent in vRA 7.3 ??

[Ravindra01]

Restarting the proxy service did not help, data collections shows in progress for long time. Is there any correlation ??

[darrengoff3]

Is vRA still able to access the Endpoint? I would check access to the Endpoint.