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vk83
Contributor
Contributor
‎01-06-2014 06:42 AM

Unable to connect page after redirecting to vmware identity applaince websso

Hi,

I would you help here, i am trying to setup the vcac 6.0 with identity appliance.

-->configure time sync, ssl, sso joined, license updated.

-->but when i enter the vcac url, it redirects to my identiy appliance and then i get error in firefox unable to connect.

I have also attached the screen shot of the same.

Any help will be of great help.

Thanks

VK

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6 Replies
vk83
Contributor
Contributor
‎01-07-2014 01:23 AM

Does any one have the same issue ?

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awjudge
Hot Shot
Hot Shot
‎01-08-2014 02:03 AM

Are you running your web browser through a proxy?

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sg_chris
Contributor
Contributor
‎01-21-2014 09:46 PM

On the identity appliance, what do you have for SSO > Host Settings > SSO Host name? It should be the hostname of the identity appliance followed by :7444.  For example, vcac-id.vmware.local:7444

On the vCAC appliance, under vCAC Settings > SSO > SSO Host and Port, you should also have the hostname of the identity appliance followed by :7444

Also, why does the screenshot say sso.vcloudlab.com and the URL say sso.vcloud.com?  I'd double-check the settings above.  If they are all correct, I'd check name resolution from the appliances. 

I ran into a similar problem and it was because I left off the :7444.  I tried to fix it through the UI, but it didn't take so I just re-deployed the appliances, but I don't remember if I tried everything.  I think I just tried fixing it in the id appliance, but not going back to the vCAC appliance and reloading the SSO info.

Hope that helps. 

fperalta999
Contributor
Contributor
‎01-27-2014 10:07 AM

Verify time sync in all components (SSO, Vcac Server, IaaS and your client computer), i had a lot of problems when not exactly synched

Fernando Peralta VCP-Cloud, VCP-DCV 5
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bugblatterbeast
Enthusiast
Enthusiast
‎02-21-2014 02:37 AM

I had exactly this problem.

The cause was no :7444 after hostname in the ID Appliance Host Settings as sg_chris says.  Even though I added the port setting and hit apply the whole thing didn't work until i had restarted both appliances and cleared my cache and restarted Firefox.

VCP4/5, VCP6-CMA, VCAP-DCA4/5, VCAP-CIA, AWS-CSA, CCNA, MCSE, MCSA
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jocoll75
Enthusiast
Enthusiast
‎03-04-2014 01:38 PM

awesome post, I added port :7444 to my hostname in the ID appliance under host settings, rebooted and I was able to get to the UI.

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