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Mohamed_cloud
Enthusiast
Enthusiast

Health Option in vRealize Automation doesn't work

Hello everyone,

I've already deploy and well configured (i think) the vRealize Appliance. I connected it to my vCenter. All the options of my vRealize Automation are available except this one Health in Administration tab:

pastedImage_1.png

I set all the network configurations (proxy, etc.) for the vRealize Appliance. I don't now if i had to set others config in the appliance itself or not to access this Health option.

21 Replies
daphnissov
Immortal
Immortal

What permissions does the account have with which you're logging in?

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Mohamed_cloud
Enthusiast
Enthusiast

It's a tenant administrator that i created  with Iaas admin role.

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daphnissov
Immortal
Immortal

Login to the VAMI and check if healthbroker-proxy-server is registered.

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Mohamed_cloud
Enthusiast
Enthusiast

He'is part of Architecte_POC (a group that i've created). And Architecte_POC'users are:

  • tenant administrator
  • Xaas architect
  • Iaas administrator

pastedImage_3.png.

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daphnissov
Immortal
Immortal

You only need to be an IaaS Administrator. Check the status of that service.

Mohamed_cloud
Enthusiast
Enthusiast

Yes pastedImage_1.png. It's registered

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daphnissov
Immortal
Immortal

If you're using the default tenant, can you using the Administrator account once you grant it IaaS and Tenant Administrator roles? What happens then?

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Mohamed_cloud
Enthusiast
Enthusiast

The proxy settings that i've done were correct because:pastedImage_0.pngwhen i click check updates​ there is no errors.

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daphnissov
Immortal
Immortal

Those proxy settings should have nothing to do with functionality of the health service. See my previous message.

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Mohamed_cloud
Enthusiast
Enthusiast

OK, I'm on it

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Mohamed_cloud
Enthusiast
Enthusiast

configurationadmin is the administrator account.

pastedImage_3.png

I have already granted it tenant and Iaas Administrator.

pastedImage_0.png

But when i logged as configurationadmin, it still doesn't work.

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daphnissov
Immortal
Immortal

Try to restart the service:  service vrhb-service restart

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daphnissov
Immortal
Immortal

Also, you probably should go ahead and upgrade the RPMs associated with the health service to avoid an excessive logging condition outlined here.

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Mohamed_cloud
Enthusiast
Enthusiast

I restart the service but i don't know while it's stuck here .

pastedImage_0.png

I'am still waiting

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daphnissov
Immortal
Immortal

It's not, it just isn't returning in the shell. Press enter and it should release.

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Mohamed_cloud
Enthusiast
Enthusiast

OK.

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Mohamed_cloud
Enthusiast
Enthusiast

Hello daphnissov​, sorry for the delay, I got some problem for downloading the 2 files for upgrading the 2 RPMs. I finally succeeded the upgrade.pastedImage_0.png

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daphnissov
Immortal
Immortal

So is it working now?

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Mohamed_cloud
Enthusiast
Enthusiast

NO, It's still not work.

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