(2.1+ here refers to version 2.1 and later versions.)
Version 2.1+ is provided as a new applicance with a new, empty database. You need to type in your information on the Manage page (service provider contact info, email server and addresses, VC servers, etc.). To migrate your collected samples, follow these steps:
- Export an On Demand Extraction Report from V2
- On the Migrate page of V2.1+, upload this report
Go to the report page and browse or export a report to confirm that the migration was successful.
Duplicate Records
If, when you try to import, you get an error message about invalid or duplicate records, you might run this Unix-type command against your import file:
sort < data.csv | uniq -d
If anything comes out, you have duplicate records. To remove the duplicates:
sort < data.csv | uniq > data-no-dups.csv
Zip Files
You can import from csv or zipped csv files. Zipping can save upload time.