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TomasCorey
Enthusiast
Enthusiast

UM 4.4 vCenter connections "Read Time Out"

Hello,

         When I try to add another vCenter to UM, shows error "Read Time Out".

 

TomasCorey_0-1626248675290.png

 

TomasCorey_1-1626248718366.png

 

How Can I diagnose whats exactly happens?.


Regards,
Tomás

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RCWard
Contributor
Contributor

I have a very similar issue that is very difficult to diagnose purely down to the Appliance not having what I deem useful diag tools 

Also struggled to find any logs files as they all seem to be geared to looking at something that has previously worked

That said I have recently found that you can obtain trace route and telnet from the repo

 

If your appliance has outbound internet you can do this online

https://vmware.github.io/photon/assets/files/html/3.0/photon_troubleshoot/installing-tools.html

If your applianace is not online (like mine) you can obtain the rpm packages and manually copy to the /tmp directory and install

 

https://kb.vmware.com/s/article/88553

 

Repo is here : 

https://packages.vmware.com/photon/3.0/photon_release_3.0_x86_64/x86_64/

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