The report is empty - No data after running the report

I cannot seems to see any data showing up in the report page tab.

I see the following logs in the top of the page:

Starting License Summary Report.

The License Summary Report has completed, and will appear on the Report page.

and then at the bottom of the page I see:

The report is empty.

How is this possible? I have the customers created and I added the vCenter IP's in the Manage tab. I installed the appliance about 4 days ago. I can see in the monitor tab showing some data as well, and showing me the collection times.

Am I missing something?


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VMware Employee
VMware Employee

Typically blank reports is due to either a License Set not being created, or the Customers not having rules applied to them.

Make sure that you've created a License Set:

- Enter a name for your license set and click new

- Select the licenses to be associated with the set in the field below

Screen Shot 2012-11-29 at 6.58.18 PM.png

Apply Rules to your customers:

- Set the desired customer by entering their name in the Customer field and pressing Enter

- Select the objects you want to associate to the selected customer from the vSphere Inventory tree

- You can select higher level objects to associate all VMs below that object to the customer

- You may also select individual VMs

- After selecting the desired object click "Create"

Let me know if you have any questions.

-- Chris

Technical Support Engineer | VCP4

VMware Global Support Services

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