After LDAP configuration unable to login - ERROR: login failed vcloud usage meter 3.2

[RR9]

Ldap configuration page settings are as below:-

Host:- given domain name

port - 636

Use SSL -- checked

username DN-- test@test.com

Password -- *********

User Base DN - OU=test,DC=test,DC=com

Object class - user

User Name attribute - sAMAccountName

When i try to login using

test.com\testuser    or   testuser@test.com         it says ERROR: login failed

and

cat /var/log/usgmtr/um.log   -- shows following error---

ERROR [http-bio-8443-exec-1] snippet.Authenticator: org.apache.directory.shared.ldap.model.exception.LdapInvalidDnException: ERR_04202 A value is missing on some RDN

can anyone suggest what could be the issue

[nomre]

Hi,

Have you found a solution? A have the same problem with 3.3 version

Best Regards,

Jacek

[IamTHEvilONE · Accepted solution]

Username shown is a UPN or Email address ... not a DN.  DN would look like CN=test,OU=test,DC=test,DC=com.

Please validate the exact DN Value by using LDP or a similar LDAP tool against the LDAP provider to check the attribute for the account logging in from Usage Meter.

LdapInvalidDnException

[nomre]

Hi, thanks, it's working now.

Best Regards,

Jacek

[jgiland]

Can you give me some guidance on where the LDAP info is stored or how to remove the LDAP settings?  We are having an issue with logging in after the LDAP settings were set and would simply like to remove them from the DB or config.

[nomre]

Hi, you can disable LDAP settings in web gui. Do not enter "username" only admin password.

Best Regards,

Jacek

[jgiland]

Thanks, nomre.