vShield App installation encountered error while installing vib:Entered IP address x.x.x.xis used by another vShield App, please enter unused IP address

[tdubb123]

I uninstalled a vshield app vm cleaned it up rebooted the host and tried to reinstall the vshield app vm using the same ip address but keep getting the error

vShield App installation encountered error while installing vib:Entered IP address x.x.x.x is used by another vShield App, please enter unused IP address

I rebooted the vshield manager vm as well.

any idea?

[Sreec]

Hi,

    Looks like clean-up was not done properly or VCNS database is still having the IP entry.You can try below steps.

1)Install vShield App Firewall using an Alternate IP

2)Uninstall the vShield App Firewall deployed using the Alternate IP

3)Reinstall the vShield App Firewall product using the Correct IP