telegd775
Contributor
Contributor

unable to login to vShield manager via the web interface

when attempting to access the web interface via browser - the page times out and as part of show tech-support I can see entries like:

VC exception:; nested exception is: java.lang.NullPointerException

Inventory attempting to connect to VC because nested exception is: java.lang.NullPointerException

but apart from that restarting appliance is not an option so I need help troubleshooting.


from the Appliance console how can I check status of the web service components? or find cause?

vShield manager version 5.1.2-943471

Thanks in advance

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