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user1906
Contributor
Contributor

Issues with vShield App installation

Hello together,

when I try to install the vShield App in our Test environment I have the following issue:

At first there is a message like

vShield App installation encountered error while installing
service VM:Internal server error: EXCEPTION:
com.bluelane.em.mediation.gateway.GatewayBasicException, MESSAGE:

on the host where I try to install the App.

When I ignore the message and install it anyway i got the following error:

Do not install on a host or cluster where the VC or vShield
Manager reside. This can cause network disruptions.
The IP address below
should be a unique IP address allotted to this vShield App appliance. Please do
not use an IP address assigned to some other machine including VC, vShield
Manager or any ESX host. Using an incorrect IP address will require you to
uninstall and re-install vShield App on this host.

The Ip adress I´ve typed is a unique one and I have also tried to use another one. There is also no old vShield App appliance on this host or in one of the assigned datastores.

Does anyone know this problem? How can I install a new appliance?

ESXi Server version:          5.1.0-1117900

vShield Manager version:   5.1.2-997359

vShield App version:           5.1.2-896234

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dmuligan
Enthusiast
Enthusiast

The second message is only a warning to not install vshield app in the same host where vshield manager or virtual center reside.

Is the vShied App getting installed ?, if not ,check clock in ESXi, vCenter and and vShield manager, all must have the same config.


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user1906
Contributor
Contributor

I´ve checked the time - there are no differences.

When I install the appliance anyway I get the first error message again and additionally the advise:

Following VMs from previous, bad or unknown
installations need to be removed manually:

<hostname of the appliance which couldn´t be created>

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dmuligan
Enthusiast
Enthusiast

Try to remove it manually:

ESXi 5.x:

#esxcli software vib list | grep -i vshield
#esxcli software vib remove -n <package name>

Delete the vShield-FW-<IP> virtual machine from vCenter Server Inventory.

On the ESX host, navigate to Configuration > Software and click Advanced Settings.

Remove the IP address from /Net/Net.DVFilterBindIpAddress.

Also remove vSwitch if was created a try reinstalling again.

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