certificate and vCenter Server Heartbeat v6.4

[RUG201110141]

I upgraded to vCenter Server Hearbeat v6.4 to get the plug-in for Server Heartbeat into vCenter.  The Server Heartbeat plug-in appears to be web based and uses a invalid certificate.  I would like to replace that certificate with a valid certificate from our internal Certificate Authority.  Is there any documenation on that.  I opened a case with VMware and they pointed me to a KB, but that KB does not work (http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=103402...)

[simonkf]

did you ever get this fixed?

as i've gone to the trouble of replacing certs on vc, vum etc then this would be nice to have resolved.

thanks

[RUG201110141]

Unfortunately no I don't.  I've had a ticket open with VMware for almost 6 weeks now and haven't gotten anywhere with it.   The VMware support personnel I've spoken with hadn't even been to training on v6.4 when I opened the case.  I've patiently waited for them to get training but still haven't gotten any resolution.  I even contacted my VMware rep about it, but it didn't get any traction there either.  Now we have a new VMware rep (the 6th or 7th one in the last 5 years) that I can complain to.  Just a couple of days ago they asked for log bundles again, which I have provided so we'll see what comes of that.  I'll updated this posting when I get some useful information.

[stuckmcx]

http://communities.vmware.com/message/1904006

[RUG201110141]

That's funny because I just got a call from VMware yesterday saying there is nothing that could be done.  They had escalated to neverfail and they indicated this is a known issue that is reproducable and that several customers have complained.  They will provide a fix in the next release and they closed my case.  Awesome support!

I'll give the link you provided a shot.  thanks for the input.