vCenter Update 4 - Alarms dont clear

[GauranG1]

Hi,

Could anyone be please kind enough to tell me why the Alarms are not getting clear automatically, or what is the way around. I have already tried

1. service mgmt- vmware restart

2. service vmware- vpxa restart

* Alarm Name *	* Trigger Type *	* Condition *	* Tolerance *	* Frequency *
Production VM Heartbeat	VM Heartbeat	No Heartbeat	0	3,600 secs (1 hour)
Production VM State	VM State	Not Equal To "Powered On"	0	86,400 secs (1 day)

[lamw]

Did you go to the source of the Alarm in vCenter and right click and clear? I don't know if restarting the management agents will do anything since the alarms were triggered as vCenter detected something and you'll need to ack the alarm within vCenter.

=========================================================================

William Lam

VMware vExpert 2009

VMware ESX/ESXi scripts and resources at:

If you find this information useful, please award points for "correct" or "helpful".

[GauranG1]

Alarms are defined in Inventory - Templates & VM view - and applied to "Production Folder". If i go back to produciton folder and right click, there is NO option to clear.

[Troy_Clavell]

have you tried to disable, then enable the alarm(s) in question.

[GauranG1]

YES. Still the same

[vcpguy]

Am I missing here something, will a VC service restart won't help ?

Thanks