vCenter Service Statis: Storage Management Service failed

[AWo]

In the vSphere Client (4.0.0) under vCenter Service Status I see one service were the initializationis always failed: Storage Management Service.

When I want to open the "Datastore -> Storage Views" I get an error message that this service is not running.

Where can I find this service and enable it?

AWo

VCP / vEXPERT 2009

[AndreTheGiant]

Into vCenter Server you can see that all "automatic" VMware services are running?

Andre

[AWo]

These are set to "automatic" and are running:

Update Manager Service

vCenter Converter

License Server

VirtualCenter Management Webservices

VirtualCenter Server

VmwareVCMSDS

AWo

VCP / vEXPERT 2009

[AWo]

All I found so far, but still no success: http://www.vmware.com/support/developer/vc-sdk/sms-sdk-exp/index.html

AWo

VCP / vEXPERT 2009

[AndreTheGiant]

The VC pluging are activated with no errors?

Andre

[AWo]

Yes.

AWo

VCP / vEXPERT 2009

[AndreTheGiant]

No more idea, you have to look in VC log to see the reason of the problem.

I've got a similar problem with a MS patch that brock the webservice, but in your case seems that this service is working.

Andre

[michael_webster]

By any chance are you using Oracle as the back end to your vCenter database? We've found that when using Oracle the order of entries in the tnsnames.ora file makes a big difference to if your vCenter will work or not. We've also found that some services don't like having an FQDN for the tnsname, and other need it. So it really all comes down to the set up of the database.

We have our tnsnames entries configured shot name, then fqdn order. vCenter just isn't as robust when you have Oracle at the back end and requires a lot more configuration/testing.

[AWo]

No, MS SQL.

AWo

VCP / VMware vEXPERT 2009

[jspilon · Accepted solution]

Are you using Windows Integrated Authentication for your vCenter services?

I had same problem and found out that it was caused by missing rights for the user, I added the user to "Act as part of the operating system" and it worked... also fixed a performance graph issue

[dickybird]

ou have check if y admin rights for Vc user on DB and also try running a repair on VC installation again, this sometimes help

[phand00]

witch user have you add the rights? Actually the services are running with local system

[AWo]

The user you enter when you open the VC client to log on to the vCenter Server.

AWo

VCP / VMware vEXPERT 2009

[jspilon]

I am using a Domain account for the vCenter services, this is the account I had to give the rights to

[AWo]

I gave the rights to the user I log on to the vCenter Server with the vCenter client. Worked.

AWo

VCP / VMware vEXPERT 2009

[RS_1]

I got 2 VC :

one with local MSSQL Express : Storage Views works

another with remote MS SQL Standard : doesn't work

Are you guys using local MSSQL Express database on your working VC ?

[jspilon]

remote ms sql

services configured to logon as a domain account and authenticate to the db with integrated logon

[Randy_B]

Did anyone find a resolution to this? We're running remote sql with sql authentication. The VC service is running as the local system.

-Randy

[tomski]

we have the same problem, on both virtual center (prod&test), one time is was running, don't now why changed to failed... i'm still searching for the problem, but the log files aren't much helpful

[tomski]

so solved my problem. i did for testing follows:

1. create a new service account (with logon as service rights, and domain admin rights)

2. on the remote sql server, i gave "public/db-owner" rights for the service account for the vc-db

3. on vc server i run the services (virtual center server & web service) with the new service account

4.in the virtual center i also gave "administrator" rights for the service account

5. everything is runninig fine now

could be i gave to much rights as it's rquire, but now i can start removing some permissions until it don't works again....