vCenter Server Appliance (vCSA) 6 - root password problems

[MikeErter]

Hi vSphere community,

We are seeing some odd behavior with the vCSA and the root account's password. Basically the root password is changing or becoming locked out regularly.

We've followed the KB to unlock it and prevent it from expiring.

But after the weekend- for example- the root password that was working Friday no longer works and we have lost access to the shell on our vCSA again.

We are typing a known good password and this is still happening.

Has anyone had this or a similar issue? Any ideas/recommendations?

Thanks!

[Bacchus20111014]

We are seeing the same issue ... thought I was losing my mind.

I have opened a case on this issue and very slow performance.

[virtualg_uk]

This might not be the problem, but please see here on how to modify the time until the password is locked out:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=20690...

See under "Additional Information"