vCenter Collector Service Unreachable

[ErikDuensing]

I'm currently evalutating vSphere 4.0. I'm running ESXi 4.0 on one host and vCenter Server 4.0 on an XP SP3 box. I've installed Guided Conoslidation but I cannot get the collector service to work. On the Guided Consolidation Configuration tab under Health Status the vCenter Collector Service shows a red exclamation diamond with the word Unreachable.

I've gone through the documentation. The service is running under a domain account with domain admin priviledges. The account has been set to Log on as a service on the vCenter PC. Windows firewall is turned off. And I haven't been able to find someone with a similar problem in these forums.

Can anyone tell me what else I should check? Are there any logs I can check that aren't readily viewable through the GUI? I'm starting to wonder if the service just won't run under the non-licensed evaluation version.

[jmcdonald1]

Off the top of my head i believe that there is a vmwarecp.log file which should have more detailed information about GC. Other than looking at that i have seen this error caused by dns resolution several times in the past.

[ErikDuensing]

I appreciate the response.

I don't appear to have a vmwarecp.log in the C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\Logs\ or anywhere else on the PC that has Virtual Center installed.

I had not setup a DNS record for the host yet so I went ahead and did that. I can now resolve all machines (VC and host) via name however the vCenter Collector Service still shows as unreachable.

[SheamusNulty]

Hi - did you find a solution - have smae problem.