dzint
Contributor
Contributor

vCenter Appliance (vcsa) 6 can not add a new source identity (Active directory)

Hi every one,

i have join the vCenter node to our Domain

vcenter1.png

and reboot the VM appliance vCenter.After that, i check and it's ok vCenter Appliance is join our Active directory domaine Windows Server 2003.

Now,i try to add a new source identity, i have an error: Provided credentials are not valid

this is my configuration when i try to add a new source

  • identity source type: Active Directory as LDAP Server
  • Name: ourdomain.com
  • Base DN for users: OU=Users,DC=OURDOMAIN,DC=COM
  • Domain name: OURDOMAIN.COM
  • Domain alias: OURDOMAIN
  • Base DN for groups: OU=Users,DC=OURDOMAIN,DC=COM
  • Primary server URL: ldap://DC1.OURDOMAIN.COM:389
  • Secondary server URL:
  • Username: Administrateur@ourdomain.com
  • Password: PasswordofAdministrateur

When i click test connection, it's work i have seccuessfuly test but whene i try to add this source i have this error: Provided credentials are not valid


Any one can help me please ?


Best regards

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6 Replies
npadmani
Virtuoso
Virtuoso

are you really supplying right username and password?

do one thing please, cancel dialog box of add new identity source, make sure that it has been removed from 'Work in Progress' area too.

start the 'Add new identity source' dialog once again.

supply all the information and test connection, normally test connection would fail if username/password are not right.

try to OK, (please keep an eye on all the fields of this dialog box, if any of the field gives you red border around it, that means validation is not successful even though test connection is successful)

see if this helps.

is this right username for your domain?

Narendra Padmani VCIX6-DCV | VCIX7-CMA | VCI | TOGAF 9 Certified
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gbentz
Contributor
Contributor

I have the same issue and actually came here hoping someone had the answer.  I am using our domain admin credentials and cannot get it to join either.

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gbentz
Contributor
Contributor

The "Join active directory" operation failed for the entity with the following error message.

The format of the specified computer name is invalid [xxxxx]

I actually get this error and I am using our AD domain name

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MickeyShowers
Contributor
Contributor

I know this is a necro-post but I am having a similar issue.  I am not able to join the VCSA 6 to the domain.  The error I receive is:

user [xyz@xyz.com] cannot access domain [xyz.com]

I am using a UPN format domain admin account. username@domain.com

I checked the DNS settings and they appear fine.  What am I doing wrong?

Thanks!

EDIT:

As ridiculous as it sounds, the problem was caused by a special character in my password!  Changed the password and BANG it worked!

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vmatzeetcATdts
Contributor
Contributor

@gbentz

long ago, but i've found no explanation for this anywhere.

Just wanted to document that it seems like when you are trying to use the same domain name for SSO and domain join u get the "the format of the specified computer name is invalid" error message.

Maybe someone from VMware can confirm this cause.

Kind regards

Mathias

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pajo34
Contributor
Contributor

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