vCenter Appliance AD authentication issues

[TdisalvoOrinoco]

Hi,

I am having some issues with getting vCenter to communicate with AD.  I have an SSO appliance setup, and I have a service account setup to connect to domain.local.  This is showing as working within the vCenter appliance, however when I go into the web, or c# client interface, and try to add user from the domain into the vCenter I do not see the domain.local from the dropdown to add users.  I only seee vsphere.local and the appliance name.

The account I am using as a service account is a plain domain account.  Is this a rights issue?

Thanks

[Atul_gen]

Have your domain added in your SSO ? You can check it , login to SSO appliance using sso user permission ---> go to home--> configuration and click on identity source and observer your domain is there or not ? If it is not please add your domain manually over there. Please let me know your observations.

[grace27]

Hi

Welcome to communities.

please check your gateway and dns IP first and then do nslookup to find out nearest domain .

But as far as I know it must be gateway problem.

[TdisalvoOrinoco]

Thanks for the replies.  I will follow up as soon as I am able to log in to the sytem and check.  I will validate the gateway, however it is on a single, class c network.