vCenter Appliance 6.0.0.20000 Error - 503 Service Unavailable

[brhunt]

Hello,

I have been asked to "revive" a vCenter Appliance server for a customer.

I can log into the server via port 5480 using root credentials.  I cannot access on 5480 with my aministrator@vCenter.local credentials.

When I try to access the server via port 443, I get this error:

I have ssh'd into the machine and tried to start all services.  All started except vmware-invsvc:

I'm not sure how to fix this issue?

Thanks for any and all help.

Bryan Hunt

[Vijay2027]

Attach invsvc logs from /var/log/vmware/. I will take a look.

[brhunt]

Thanks Vijay, I will gather next time I am onsite there, some time next week.

[nballfr]

Same problem here, have you solved the issue?

Thanks

[RajeevVCP4]

is embedded PSC or external ?

If it is external check PSC and VC time ( should be same)

Check space on both df -h

[NathanosBlightc]

Please give more detail about VCSA services listed on VAMI (port 5480) when you login with root credential ... it seems most of services like vSphere web client is not started.

[msripada · Accepted solution]

check the space issue and try this kb VMware Knowledge Base

[brhunt]

All,

It has an embedded PSC.

Checked time, is correct.

Log file attached What I see seems to indicate java bean exceptions based on ldap/credential errors.

Thanks.

Bryan Hunt

[msripada]

I already gave the answer in my previous reply. Please check this VMware Knowledge Base

[brhunt]

msripada,

My apologies, I did not see your first post.

Your link to the KB article was exactly correct.  The computer/account password needed to be reset.  Once that was done and the appliance rebooted, worked perfectly again.  Thanks very much for the assist.

And thanks to all responders for the great help.

Bryan Hunt