I have a user that cannot login. this is on vCenter Appliance
I have a group, VMusers. That AD group has 8 people in it. That group is attached to a Resource pool. Every other member of the group can login to vCenter. I added the user to the top level vCenter still can't login.
The error is cannot complete due to incorrect user name / password. Which is fine, except we CAN login to every other computer on the domain with this same user / password combo, so he does authenticate.
The user is not a member of any other group for vCenter, I removed his name from the group and only added his user ID same problem.
Here is the weird part, I can see the AD logs, but nothing shows up. Yet vCenter complains that the user has incorrect user name / password.. now for the part that is REALLY weird, I can enter a bogus user name / password get the same error message. If I enter this user name and enter a bogus password vCenter gives me same error message, but his account never gets locked, which means for this user name (it's only 8 characters) never gets passed to AD, because AD never shows authentication.
Same vCenter for all other users, I test about 20 other users, everyone else can login fine. I am admin on vCenter I can login full permssion, so the problem isn't vCenter or LDAP authentication.
ALL I want to know is for vCenter Appliance how can check the logs during authentication to see what is going on? I want to see what vCenter shows for this user, because apparently vCenter is blocking him for some unknown reason.
