vCenter 7.0.3 sudden crash

[IanS64]

Our vCenter has just crashed!

No warning, nothing in the SysLog.

We see: HTTP Status 500 – Internal Server Error

The Appliance responds fine.

We saw 1 service with a warning that it had an internal error but had not stopped, tried to restart it, it failed to restart.

Decided to reboot the appliance, now it shows several services are not running.

We did download a support bundle prior to doing anything and that has been uploaded to a support call. (Support Request # 23409339102)

[maksym007 · Accepted solution]

Have you checked vCenter partitions? via VAMI with 5480 or via ssh? 

command df -h should help. 

These symptoms not for a snapshot. So disk capacity or might be certificate.

Have you tried to migrate vCenter to another host and datastore? 

Check also all services if they are running. 

[IanS64]

Hi maksym007,

Thanks for replying.

All partitions are good, plenty of space.

Not tried to migrate, will try that shortly.

After a reboot of the appliance, lots of services fail to run and either timeout or crash with an "internal error".

Not sure how to tackle the certificate option!

Would appreciate any suggestions or guidance.

Still waiting for support to get back to me.

Thanks again

[IanS64]

Think I've found it,

As you suggested, there is a certificate problem.

Support are looking into that now so we should be OK.

Thanks for your help

[IanS64]

This is what was needed:

https://kb.vmware.com/s/article/82332