amcmcmatt
Contributor
Contributor

vCenter 5.5, cannot login after installing SSO

I have an environment running vCenter 5.5 that we have been using the default administrator@vsphere.local user to login.  After installing SSO, I cannot login using either vSphere or the web client.  When running it from the vCenter server, vSphere says:

     vSphere Client could not connect to [vcenter server name]

     An unknown connection error occurred. (The request failed because of a connection failure. (Unable to connect to the remote server))

Web client says:

     Failed to connect to VMware Lookup Service https://[server]:7444/lookupservice/sdk - SSL certificate verification failed.

I go to that lookupservice url and it looks good and broke:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

<soapenv:Body>

<soapenv:Fault>

<faultcode>ServerFaultCode</faultcode>

<faultstring>

Unexpected EOF in prolog at [row,col {unknown-source}]: [1,0]

</faultstring>

<detail>

<RuntimeFaultFault xmlns="urn:vim25" xmlns:vim25="urn:vim25" xsi:type="vim25:InvalidRequest"/>

</detail>

</soapenv:Fault>

</soapenv:Body>

</soapenv:Envelope>

I can uninstall SSO and everything's back to normal.  Did I miss a step?

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