souzader
Contributor
Contributor

upgrade license to vcenter server 7 standard

Hi Experts,

I have an active contract, and I´m trying to upgrade my license from vcenter server 6 standard to vcenter server 7 standard.

It is not showing up to upgrade for vcenter 7:

pag1.jpg

I change to "upgradable products" but did not show the Vcenter server 7 standard

 

pag2.jpg

 

 

Can someone help me?

 

 

0 Kudos
4 Replies
a_p_
Leadership
Leadership

Did you verify that the active subscription shows up in the vCenter Server Standard 6 license's details?
Just to ensure that the subscription is correctly associated to the license.

André

0 Kudos
scott28tt
VMware Employee
VMware Employee

@souzader 

Moderator: Moved to vCenter Server Discussions, nothing to do with ESXi.

0 Kudos
souzader
Contributor
Contributor

Hi @a_p_ 

 

Yes, the subscription is correctly associated to the license.

 

any other ideia?

0 Kudos
a_p_
Leadership
Leadership

No, sorry, but I'd suggest that you open a licensing support case from within MyVMware. They are usually very fast in helping, and resolving such issues.

André

0 Kudos