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BertrandW
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Contributor

upgrade 5.1 to 5.5 : error 87 SSO install

Hello

i want to upgrade vcenter server from  5.1 update 1 (b 1064983) to 5.5.0c

when running SSO installation, i have this error about SSL certificate:

error 87 : error happened when extracting SSL certificate.....

vcenter.jpg

Thanks

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BertrandW
Contributor
Contributor

here the solution : registry key was empty

Could you please check the registry key at HKEY_LOCAL_MACHINE\Software\VMware, Inc.\VMware Infrastructure\SSOServer\FQDNIp, is it showing ip address or FQDN? Please attach a screenshot of registry key and SSO certificate if you can. To find the certificate, you can run http://<FQDN or ip, depend on the registry above>:7444/lookupservice/sdk

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