Hi,
We are going to migrate vCenter Server 6 to latest stable build vCSA.
We are asked for both "root" and "vsphere.local\administrator" but it seems that both have been lost.
May I ask
1) Is there any way to recover / reset them ?
2) How to test those accounts ? Currently, we are still using Legacy C# Client.
Thanks
Hi @TonyJK
Correct, on a windows server you do not have the root account or anything like that 🙂
The process of resetting the administrator@vsphere.local is also different:
Please mark as solved if this answered your question.
Daniel
Hi @TonyJK
Yes, you will be able to recover them. I have tested both several times.
For the root account you have to follow this guide: https://kb.vmware.com/s/article/2069041
For the administrator@vsphere.local you need to follow https://kb.vmware.com/s/article/2146224#on_windows_psc_or_vcs_with_embedded_psc starting at "On the Platform Services Controller or vCenter Server with Embedded Platform Services Controller Appliance".
After the reset you can test the root account by logging into the appliance by putty with ssh. The administrator@vsphere.local can be tested with the Legacy Client.
Please mark as solved if this answered your question.
Regards
Daniel
Dear Daniel,
Many thanks for your advice.
Since we vCenter Server running on a Windows Server (Not VCSA), we just wonder whether there is a "root" account when we set up the vCenter Server. To our best understanding, there is no such account in our site. Is my understanding correct ?
Thanks
Hi @TonyJK
Correct, on a windows server you do not have the root account or anything like that 🙂
The process of resetting the administrator@vsphere.local is also different:
Please mark as solved if this answered your question.
Daniel
root on windows is the general windows administrator account created when its installed. If your logging into windows sucuessfully your fine, so administrator@vsphere.local is the main one you need to concern yourself with