Thanks for all the replies. I am running the VI client on the VC server, the VM is powered off. The options are not even grey, they don't appear in the menu. I am logged onto the VCMS machine via RDP if that makes a difference. I see no options in the VC menu to show or hide anything or display advanced features (ala Exchange System Manager.)
The menu I see:
Power On (hilight)
Power Off (grey)
Suspend (grey)
Reset (grey)
Shut down guest (grey)
Standby guest (grey)
Restart guest (grey)
Snapshot (hi)
Add Permissions (hi)
Open Console (hi)
Send Ctrl-Alt-Del (grey)
Answer Question (grey)
Report Performance (hi)
Install VMWare Tools (grey)
Edit Settings (hi)
Rename (hi)
Remove from inventory (hi)
Delete from disk (hi)
thx
bill