b4ndit
Enthusiast
Enthusiast

cannot start vcenter

Dear Experts,

I have a vcenter (windows based)

version

*

C:\Program Files\VMware\vCenter Server\vpxd>vpxd.exe -v

VMware VirtualCenter 6.5.0 build-4944578

*

recently there is an power outage that took our vsphere and storage down.

However when trying to start the vcenter again, we found error as:

pastedImage_0.png

checking the service using cmd line:

pastedImage_1.png

3 service still unable to start..

error as :

pastedImage_2.png

pastedImage_3.png

pastedImage_4.png

step taken so far:

1. follow VMware Knowledge Base  (KB 50112996)

2. follow VMware Knowledge Base​  (KB 50113197)

with no luck.

Please advice if you guys have experienced same issue.

Thank you.

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5 Replies
MartinGustafsso
VMware Employee
VMware Employee

Does C:\ProgramData\VMware\VMware VirtualCenter\Logs\vpxd.log contain anything of relevance?

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Nawals
Expert
Expert

Please stop all services command : service-control --stop --all

once all stop services please start: service-control --start --all

If services not come up please powered off vcenter for 5-10 mins and power on and check the services. If still issue persist need vpxd log to check.

NKS Please Mark Helpful/correct if my answer resolve your query.
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Lalegre
Commander
Commander

What do the logs says? Please go inside C:\Program Data\VMware and look for the virgo logs (vSphere Web Client) and there you will see the error. Maybe what can happen also is that is not the service failing but a dependency of that service so start from there and if that does not work keep jumping between the different service logs.

Paste the output here.

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If you are new to log reading, you can try to filter "ERROR - WARNING" so you dont have to go through endless lines...

With some of that info we will be able to assist you! 😃

Triple VCIX (CMA-NV-DCV) | vExpert | MCSE | CCNA
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Alex_Romeo
Leadership
Leadership

Hi,

This post has solved a problem similar to yours:

503 Service Unavailable (Failed to connect to endpoint:

ARomeo

Blog: https://www.aleadmin.it/
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