can't reset administrator password

[User003]

launched with the shell command shell but the pi still reset password does not work

==================

Please select:

0. exit

1. Test LDAP connectivity

2. Force start replication cycle

3. Reset account password

4. Set log level and mask

5. Set vmdir state

==================

3

  Please enter account UPN : cn=administrator,cn=users,dc=vSphere,dc=local

VmDirForceResetPassword failed (9106)

==================

Please select:

0. exit

1. Test LDAP connectivity

2. Force start replication cycle

3. Reset account password

4. Set log level and mask

5. Set vmdir state

==================

3

  Please enter account UPN : Administrator@vSphere.local

VmDirForceResetPassword failed (9106)

vcenter VMware vCenter Server Appliance 6.0.0.20000

[Sreejesh_D]

Hi,

whats the user used for login to VCSA shell? does that user has root privilege?

[User003]

root login has been used

[Vijay2027]

what is the o/p for the command:

/usr/lib/vmware-vmafd/bin/vmafd-cli get-domain-name --server-name localhost

[User003]

localhost:~ # /usr/lib/vmware-vmafd/bin/vmafd-cli get-domain-name --server-name                                              

localhost

vCenter.maysun.local

==================

Please select:

0. exit

1. Test LDAP connectivity

2. Force start replication cycle

3. Reset account password

4. Set log level and mask

5. Set vmdir state

==================

3

  Please enter account UPN : administrator@maysun.local

VmDirForceResetPassword failed (9106)

==================

Please select:

0. exit

1. Test LDAP connectivity

2. Force start replication cycle

3. Reset account password

4. Set log level and mask

5. Set vmdir state

==================

3

  Please enter account UPN : cn=administrator,cn=users,dc=maysun,dc=local    

VmDirForceResetPassword failed (9106)

[Vijay2027]

Your single sign-on domain name is vCenter.maysun.local and the SSO admin password will be:

administrator@vCenter.maysun.local

[JIMYJOY]

yep, this worked for me. i'm using an 6.7 exsi version and 6.7 vcenter too. and on the web client i logged with name@fqdn (administrator@vcsa.coteus.local). hope it'll help somebody else

[khussain]

Thanks, This was very help. I used wrong spells of domain instead of vsphere, I used administrator@vshpere.local. It worked

[OluwaseunAk]

please i'm having this same issue. I have tried the above recommendations but still not working

[ronsonx]

Instead of trying ldap cn, trying the email format worked for me. E.g.:

Please enter account UPN : akashp@vsphere.local
New password is -
@EV4*********=D_Qj

[TaiNguyen10]

I had to log in to thank you for your message.
Thank you so much and best wishes to you

Tai Nguyen Tan

Tai.nguyen10@hitachivantara.com