So I have downloaded the vcenter iso file several times to make sure there was no problem. I have it unzipped and have watched several video of what i should be clicking on to start the install. I have done this on both a windows client and actual windows machines. It will pop open the box to install but the box is all white and nothing every pops up. I'm planning to install the linux version and have a blank VM setup for this that matches the spec on another server I have. Of course the image type is not for this as the machine never picks up an image. Any suggestions on this for vsphere 6.7 file that I downloaded that is in my account for what was purchased?
If you're talking about the vCSA, you should be opening the installer executable in the win subfolder. This should start an installer wizard which will connect to an ESXi host and deploy the entire VM for you. There is no VM you need to prep beforehand. If this isn't working, show some screenshots of what you have and what you're doing, because it's not clear.
Have you checked the checksum value of the ISO file that you downloaded and compared it to the one mentioned in the download page?
You can generate the SHA-1 checksum value of the downloaded ISO using the following PowerShell cmdlet:
get-filehash -algorithm sha1 C:\Users\my-user-name\Downloads\VMware-VCSA-all-6.7.0-12345678.iso
I also noticed that you're running the installer from a Windows Server machine, so maybe the "Internet Explorer Enhanced Security Configuration" setting needs to be disabled:
If this didn't fix the issue, then please try the command line installer, I always prefer using this method; since it is very easy and the whole installation can be run in unattended mode.
Just edit the appropriate JSON template (for example D:\vcsa-cli-installer\templates\install\embedded_vCSA_on_ESXi.json), add all required info and save to your desktop (or any other location).
Next open cmd.exe as administrator, and run the following command:
D:\vcsa-cli-installer\win32\vcsa-deploy.exe install --accept-eula -v C:\Users\my-user-name\Desktop\embedded_vCSA_on_ESXi.json
If you don't like the command line installation method, then create a new Windows machine, install VMware Tools, give it an IP address but don't join it to any AD domain, and try to mount the ISO and run the installer from there.