Windows Customization Resource were not found on the server

[sadafkhan]

I received following error message when I want to clone of existing VM for new VM with new SID and Machine name using Customize using the customization wizard option at the step of Guest Customization during clone creation process.

"Winodws Customization Resource were not found on the server”

Sysprep exe is also installed on vCenter Server. Sysprep folders are also existing on the following location.

C:\Documents and Settings\All Users\Application Data\VMware\VMware Virtual Center\sysprep

Please help out.........

[Troy_Clavell]

you are sure you have all the sysprep files in their proper location on your vCenter Server?

http://kb.vmware.com/kb/1005593

[kjb007]

Do you have the guest os type folders created, and the proper sysprep files in the guest os type folder? See this kb for the folder locations and the versions.

vExpert

VMware Communities Moderator

vmwise.com / @vmwise

-KjB

[sadafkhan]

Thank you Troy Clavell and KJB007 for quick response

After extracting sysprep files on the sysprep directory of the following loction

C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\sysprep

but issue still exist after restart the vcenter server.

Note:- sysprep.exe file is not listed on the blew location

Start > Programs > Accessories > Windows Explorer

I am also sending snapshot of directories for references

[Troy_Clavell]

what guest OS are you trying to customize? What version of vCenter? I assume, based on your screen shots that your Host OS for vCenter is W2k3?

also, maybe this will help

http://kb.vmware.com/kb/003582

[sadafkhan]

My vCneter OS is based on Windows Server 2003 Enterprise edition (SP2) and Guest OS is also windows server 2003 enterprise edition

Provided URL is not working please share another if you have......

[Troy_Clavell · Accepted solution]

can you check your svr2003 folder and ensure the following is listed

[sadafkhan]

svr2003 folder is empty.

[Troy_Clavell]

svr2003 folder is empty.

that is your problem. You followed the instructions from the KB first posted?

[sadafkhan]

Solution :-

Deploy .cap file is exist on SP2QFE directory when you execute sysprep.exe file with switch /x and enter specific directory. Just extract deploy.cap file and copy all extracted files in svr2003 folder and restart the vcenter server.

Now subjected warring message will not be prompt during the creation of clone and you can run customize wizard