VMware Cloud Community
echizen
Contributor
Contributor

Vsphere web client console problem on Maverick/Linux

Hi,

Am having a problem with console from vsphere web client.

When i call console from a windows machine, all working fine, the proto of access is HTTPS and the port is 9443. But when i try the same from a MAC OSX/Linux machine, a got a message that say, “The console has been disconnected. Close this window and re-launch the console to reconnect.”. I got a proto HTTP and a port 7331. I got this port free on firewall, my VCenter and Vsphere Web Client runs on the same machine at Windows Server 2008 R2.

I can do all things on MAC OSX/Linux, but i cant open console.

See my vsphere_client_virgo.log when i try to open console from MAC.

[2014-09-27 14:05:36.888] [ERROR] Thread-42                     System.err                                                        Set 27, 2014 2:05:36 PM com.vmware.mks.AuthdAdapterServlet retrieveMksTicket

[2014-09-27 14:05:36.888] [ERROR] Thread-42                     System.err                                                        SEVERE: com.vmware.vim.vmomi.client.common.UnexpectedStatusCodeException: Unexpected status code: 404

[2014-09-27 14:05:36.889] [ERROR] Thread-42                     System.err                                                        2014-09-27 14:05:36.888:WARN:oejs.ServletHandler:/console/authd

[2014-09-27 14:05:36.889] [ERROR] Thread-42                     System.err                                                        java.lang.NullPointerException

[2014-09-27 14:05:36.889] [ERROR] Thread-42                     System.err                                                         at com.vmware.mks.AuthdAdapterServlet.doWebSocketConnect(AuthdAdapterServlet.java:135)

[2014-09-27 14:05:36.889] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.websocket.WebSocketFactory.acceptWebSocket(WebSocketFactory.java:328)

[2014-09-27 14:05:36.889] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.websocket.WebSocketServlet.service(WebSocketServlet.java:97)

[2014-09-27 14:05:36.889] [ERROR] Thread-42                     System.err                                                         at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)

[2014-09-27 14:05:36.889] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:648)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:455)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:534)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1072)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:382)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1006)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)

[2014-09-27 14:05:36.890] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.Server.handle(Server.java:365)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:485)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:926)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:988)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:635)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:627)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:51)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)

[2014-09-27 14:05:36.891] [ERROR] Thread-42                     System.err                                                         at java.lang.Thread.run(Unknown Source)

[2014-09-27 14:05:56.074] [INFO ] http-bio-9443-exec-7         70000402 100007 200003 org.springframework.flex.servlet.MessageBrokerHandlerAdapter      Channel endpoint secure-amf received request.

[2014-09-27 14:05:56.075] [INFO ] http-bio-9443-exec-2         70000403 100007 200003 org.springframework.flex.servlet.MessageBrokerHandlerAdapter      Channel endpoint secure-amf received request.

[2014-09-27 14:05:56.106] [INFO ] http-bio-9443-exec-7         70000404 100007 200003 org.springframework.flex.servlet.MessageBrokerHandlerAdapter      Channel endpoint secure-amf received request.

[2014-09-27 14:05:56.341] [ERROR] Thread-42                     System.err                                                        Set 27, 2014 2:05:56 PM com.vmware.mks.AuthdAdapterServlet retrieveMksTicket

[2014-09-27 14:05:56.342] [ERROR] Thread-42                     System.err                                                        SEVERE: com.vmware.vim.vmomi.client.common.UnexpectedStatusCodeException: Unexpected status code: 404

[2014-09-27 14:05:56.343] [ERROR] Thread-42                     System.err                                                        2014-09-27 14:05:56.341:WARN:oejs.ServletHandler:/console/authd

[2014-09-27 14:05:56.343] [ERROR] Thread-42                     System.err                                                        java.lang.NullPointerException

[2014-09-27 14:05:56.343] [ERROR] Thread-42                     System.err                                                         at com.vmware.mks.AuthdAdapterServlet.doWebSocketConnect(AuthdAdapterServlet.java:135)

[2014-09-27 14:05:56.343] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.websocket.WebSocketFactory.acceptWebSocket(WebSocketFactory.java:328)

[2014-09-27 14:05:56.343] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.websocket.WebSocketServlet.service(WebSocketServlet.java:97)

[2014-09-27 14:05:56.343] [ERROR] Thread-42                     System.err                                                         at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)

[2014-09-27 14:05:56.343] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:648)

[2014-09-27 14:05:56.344] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:455)

[2014-09-27 14:05:56.344] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)

[2014-09-27 14:05:56.344] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:534)

[2014-09-27 14:05:56.344] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)

[2014-09-27 14:05:56.344] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1072)

[2014-09-27 14:05:56.345] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:382)

[2014-09-27 14:05:56.345] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)

[2014-09-27 14:05:56.345] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1006)

[2014-09-27 14:05:56.345] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)

[2014-09-27 14:05:56.345] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)

[2014-09-27 14:05:56.345] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154)

[2014-09-27 14:05:56.346] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)

[2014-09-27 14:05:56.346] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.Server.handle(Server.java:365)

[2014-09-27 14:05:56.346] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:485)

[2014-09-27 14:05:56.346] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:926)

[2014-09-27 14:05:56.346] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:988)

[2014-09-27 14:05:56.346] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:635)

[2014-09-27 14:05:56.346] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)

[2014-09-27 14:05:56.346] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)

[2014-09-27 14:05:56.347] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:627)

[2014-09-27 14:05:56.347] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:51)

[2014-09-27 14:05:56.347] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)

[2014-09-27 14:05:56.347] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)

[2014-09-27 14:05:56.347] [ERROR] Thread-42                     System.err                                                         at java.lang.Thread.run(Unknown Source)

[2014-09-27 14:06:20.993] [INFO ] http-bio-9443-exec-7         70000405 100007 200003 org.springframework.flex.servlet.MessageBrokerHandlerAdapter      Channel endpoint secure-amf received request.

[2014-09-27 14:06:20.995] [INFO ] http-bio-9443-exec-2         70000406 100007 200003 org.springframework.flex.servlet.MessageBrokerHandlerAdapter      Channel endpoint secure-amf received request.

[2014-09-27 14:06:21.073] [INFO ] http-bio-9443-exec-7         70000407 100007 200003 org.springframework.flex.servlet.MessageBrokerHandlerAdapter      Channel endpoint secure-amf received request.

[2014-09-27 14:06:21.338] [ERROR] Thread-42                     System.err                                                        Set 27, 2014 2:06:21 PM com.vmware.mks.AuthdAdapterServlet retrieveMksTicket

[2014-09-27 14:06:21.338] [ERROR] Thread-42                     System.err                                                        SEVERE: com.vmware.vim.vmomi.client.common.UnexpectedStatusCodeException: Unexpected status code: 404

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                        2014-09-27 14:06:21.338:WARN:oejs.ServletHandler:/console/authd

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                        java.lang.NullPointerException

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at com.vmware.mks.AuthdAdapterServlet.doWebSocketConnect(AuthdAdapterServlet.java:135)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.websocket.WebSocketFactory.acceptWebSocket(WebSocketFactory.java:328)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.websocket.WebSocketServlet.service(WebSocketServlet.java:97)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:648)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:455)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:534)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)

[2014-09-27 14:06:21.339] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1072)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:382)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1006)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.Server.handle(Server.java:365)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:485)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:926)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:988)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:635)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:627)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:51)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)

[2014-09-27 14:06:21.340] [ERROR] Thread-42                     System.err                                                         at java.lang.Thread.run(Unknown Source)

Maybe something with mks, but i dont when where to start debug.

0 Kudos
6 Replies
raog
Expert
Expert

Which version of web client are you using?

Regards

Girish

To Virtualization and beyond! PS::If you felt the answer as helpful, please mark it as helpful/answered so that it helps other users as well! Blog:: www.virtualtipsntricks.com
0 Kudos
echizen
Contributor
Contributor

version 5.5

0 Kudos
PeterFA
Contributor
Contributor

Is upload to datastore working for you with MAC OS X, e.g. using Safari? I got my MAC OS X reinstalled and datastore upload and console don't work now. Everything worked great before, really can't find out what the problem is. Please, let me know if you resolve this problem. I'm googling for the last 2 days, but found nothing helpful.

0 Kudos
echizen
Contributor
Contributor

Upload to datastore work great, all things works except console.

I think the problem its related with mks, still trying to figure this out.

0 Kudos
Zmicier
Contributor
Contributor

Hi

Did you find why that happen? Any  workarounds ?

0 Kudos
echizen
Contributor
Contributor

Nothing new. Still the same problem.

Trying to force use of https port but no success at time

0 Kudos