Vsphere Web Client attempting to sign onto incorrect IP address

[boneyt]

Hi

I was wondering if anyone could help me with an issue that I am having please, I have a physical server running esxi with 4 virtual servers on it

3 of these are used daily in our work operations, the fourth is solely for vCenter, on this server we have all the vCentre applications installed (SSO, web client, vcenter  etc)

when I attempt to log into the web client I enter the credentials and it attempts to authenticate with the following message

Failed to connect to VMware lookup Service -

https://10.1.10.14:7444/lookupservice/sdk

which is correct because... we aren't using the IP address 10.1.10.14, this server address is 10.1.10.10

as the web client is using the address https://localhost:9443/vsphere-client/

I would assume the program would point to 10.1.10.10 instead

So I have two questions arising from this

1) Can anyone tell me how to get the web client to access 10.1.10.10 instead of 10.1.10.14

2) if that's not possible if I uninstall all the vcenter applications and reinstall them will it cause users to be unable to access the other servers whilst I'm doing that?

Thanks for reading

[rcporto]

You will may need re-register the vSphere Web Client with correct SSO IP address: VMware KB: Re-pointing and re-registering VMware vCenter Server 5.1 / 5.5 and components

[boneyt]

I thought this may be the case, my concern is that in doing this if users lost access to one of the other virtual servers, if so they would want my head on a stick

[boneyt · Accepted solution]

The system threw several errors up when trying this, in the end we uninstalled and reinstalled wmware from scratch and all appears to be ok. Thankyou for taking the time to reply to my question