VMware Tools Service: Application faults on Win2k3 R2 SP2

[damiankarlson]

I'm running a fully updated Windows 2003 Standard x32 R2 SP2 on ESX 3.5U4. The VMware Tools are installed, and the service always crashes. I've Googled everything I can think of, and done quite a bit of searching here on the forums. Has anyone come across this before, and if so, how was it fixed?

Event Type: Error

Event Source: Application Error

Event Category: (100)

Event ID: 1000

Date: 5/5/2009

Time: 10:59:53 PM

User: N/A

Computer: WIN2K3

Description:

Faulting application VMwareService.exe, version 7.4.7.11071, faulting module VMwareService.exe, version 7.4.7.11071, fault address 0x0000ab28.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 56 4d 77 ure VMw

0018: 61 72 65 53 65 72 76 69 areServi

0020: 63 65 2e 65 78 65 20 37 ce.exe 7

0028: 2e 34 2e 37 2e 31 31 30 .4.7.110

0030: 37 31 20 69 6e 20 56 4d 71 in VM

0038: 77 61 72 65 53 65 72 76 wareServ

0040: 69 63 65 2e 65 78 65 20 ice.exe

0048: 37 2e 34 2e 37 2e 31 31 7.4.7.11

0050: 30 37 31 20 61 74 20 6f 071 at o

0058: 66 66 73 65 74 20 30 30 ffset 00

0060: 30 30 61 62 32 38 00ab28

[Troy_Clavell]

....and your VMware Tools are the same build level or your ESX Host? Have your tried to uninstall the tools then re-install?

[damiankarlson]

Yes, the VMtools were installed from a 3.5U4 host that has been fully remediated. Yes, I have uninstalled/rebooted/installed the tools, I've repaired the tools install, and I've modified the tools install. Still no joy.

[Okador]

Question: is the virtual machine a clone of an other?

If so run newsid ... this may solve the problem!