VMware Identity Mgmt Service does not start anymore!

[Elan67]

Hi all,

after a server reboot I am encoutering the follwing issue:

- VMware Identity Management Service does not start anymore

Here the VMwareIdentityMgmtService.XXXXX.log content:

[2014-09-15 18:49:18] [info]  Commons Daemon procrun (1.0.8.0 64-bit) started

[2014-09-15 18:49:18] [info]  Running 'VMwareIdentityMgmtService' Service...

[2014-09-15 18:49:18] [info]  Starting service...

[2014-09-15 18:49:19] [error] FindClass com/vmware/identity/idm/server/IdmServer failed

[2014-09-15 18:49:19] [error] Failed to start Java

[2014-09-15 18:49:19] [error] ServiceStart returned 4

[2014-09-15 18:51:08] [info]  Run service finished.

[2014-09-15 18:51:08] [info]  Commons Daemon procrun finished

Java is installed and updated to th latest 1.7.0_67-b1.

Any help?

Thanks a lot

Valerio

[Elan67]

I gave up to a deeper analisys. So I removed/reinstalled sso and all that tedious work about new certificates and services registrations. Now It works again even the root cause is still unknown. Most likely some lost file due to some hdd oddities.

Valerio

[manickam2011101]

Could you also please get and post the error messages that you see in vpxd.log, ssoAdminServer.log, vmware-sts-idmd.log, VMwareIdentityMgmtService.<DATE>.log all at same time. This error may be caused due to slow IDM startup failures  which results in SSOAdminServer  and vCenter Server startup failures.

BTW, which version of SSO2.0/VC5.5 builds are you using?.  Kindly look into Re: vCenter Server 5.5 fails to start after server reboot comment#22 to see if it is helpful for your case.