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VMs disconnect during Snapshot and StorageVmotion

I'm having VMs connection problems during snapshot and storage vmotion

VMs disconnect during this two processes.

We already opened a case, and support said that it's because thinprovisioning at "the storage" but we're using IBM DS4700 and it doesn't have this capability.

We have had this problem with vsphere 4 and when we applied the 4.0.1 patch it dissapeared, but it starts again at vsphere 5.

Did someone have this problem?

Any help please?

Thanks in advance

Celia.-
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