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VCenter Start Error - Unable to start service rhttpproxy

My vcenter is 6.0 base on window server. I unable to start service rhttpproxy. How can i fix this problem? Thank you in advance.

rhttpproxy.log

2019-12-20T08:57:31.452-08:00 Section for VMware VirtualCenter, pid=1716, version=6.0.0, build=3634793, option=Release

2019-12-20T08:57:31.452-08:00 verbose rhttpproxy[01728] [Originator@6876 sub=Default] Dumping early logs:

2019-12-20T08:57:31.452-08:00 warning rhttpproxy[01728] [Originator@6876 sub=Default] Unrecognized log/level '' using 'info'

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] Logging uses fast path: true

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] The bora/lib logs WILL be handled by VmaCore

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] Initialized channel manager

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] Current working directory: C:\Windows\system32

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] ThreadPool windowsStackImmediateCommit = true

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01732] [Originator@6876 sub=ThreadPool] Thread enlisted

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=ThreadPool] Thread pool on asio: Min Io, Max Io, Min Task, Max Task, Max Concurency: 2, 44, 2, 18, 2147483647

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01736] [Originator@6876 sub=ThreadPool] Thread enlisted

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=ThreadPool] Thread enlisted

2019-12-20T08:57:31.452-08:00 info rhttpproxy[04828] [Originator@6876 sub=ThreadPool] Thread enlisted

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] Listening on HTTP port 80.

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01740] [Originator@6876 sub=ThreadPool] Thread enlisted

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] Listening on HTTPS port 443.

2019-12-20T08:57:31.452-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] Vmacore::InitSSL: path configuredLibDir = C:\\Program Files\\VMware\\vCenter Server\openSSL\

2019-12-20T08:57:31.468-08:00 info rhttpproxy[01728] [Originator@6876 sub=Libs] FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:\ProgramData\VMware): Cannot create a file when that file already exists (183)

2019-12-20T08:57:31.468-08:00 info rhttpproxy[01728] [Originator@6876 sub=Libs] FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:\ProgramData\VMware): Cannot create a file when that file already exists (183)

2019-12-20T08:57:31.468-08:00 info rhttpproxy[01728] [Originator@6876 sub=Libs] FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:\ProgramData\VMware): Cannot create a file when that file already exists (183)

2019-12-20T08:57:31.468-08:00 info rhttpproxy[01728] [Originator@6876 sub=Libs] FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:\ProgramData\VMware): Cannot create a file when that file already exists (183)

2019-12-20T08:57:31.468-08:00 info rhttpproxy[01728] [Originator@6876 sub=Libs] FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:\ProgramData\VMware): Cannot create a file when that file already exists (183)

2019-12-20T08:57:31.468-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] Vmacore::InitSSL: handshakeTimeoutUs = 20000000

2019-12-20T08:57:31.468-08:00 error rhttpproxy[01728] [Originator@6876 sub=Default] No ssl keystore file specified. Outgoing SSL connections may fail

2019-12-20T08:57:31.468-08:00 error rhttpproxy[01728] [Originator@6876 sub=Default] Application error: Access is denied.

2019-12-20T08:57:31.468-08:00 error rhttpproxy[01728] [Originator@6876 sub=Default] Backtrace:

-->

--> [backtrace begin] product: VMware VirtualCenter, version: 6.0.0, build: build-3634793, tag: rhttpproxy

--> backtrace[00] vmacore.dll[0x001C599A]

--> backtrace[01] vmacore.dll[0x0005C8BF]

--> backtrace[02] vmacore.dll[0x0005DA0E]

--> backtrace[03] vmacore.dll[0x0001360B]

--> backtrace[04] vmacore.dll[0x001C4DF6]

--> backtrace[05] vmacore.dll[0x0005186E]

--> backtrace[06] vmacore.dll[0x001D33FB]

--> backtrace[07] vmacore.dll[0x000609AB]

--> backtrace[08] rhttpproxy.exe[0x00002344]

--> backtrace[09] rhttpproxy.exe[0x000056CD]

--> backtrace[10] rhttpproxy.exe[0x00005FEB]

--> backtrace[11] rhttpproxy.exe[0x00003D81]

--> backtrace[12] rhttpproxy.exe[0x000017B3]

--> backtrace[13] sechost.dll[0x00005ADA]

--> backtrace[14] KERNEL32.DLL[0x000013D2]

--> backtrace[15] ntdll.dll[0x000154F4]

--> [backtrace end]

-->

5 Replies
msripada
Virtuoso
Virtuoso

Please check if port 80/443 is in use by other program as I see the rhttproxy service got access denied from the logs so this service do not have permission to access file under programdata\vmware or program files\vmware folders

2019-12-20T08:57:31.468-08:00 info rhttpproxy[01728] [Originator@6876 sub=Default] Vmacore::InitSSL: handshakeTimeoutUs = 20000000

2019-12-20T08:57:31.468-08:00 error rhttpproxy[01728] [Originator@6876 sub=Default] No ssl keystore file specified. Outgoing SSL connections may fail

2019-12-20T08:57:31.468-08:00 error rhttpproxy[01728] [Originator@6876 sub=Default] Application error: Access is denied.

netstat -anob |findstr 80

netstat -anob |findstr 443 should not give any pid as rhttpproxy is down..

if anything is using it, you need to identify the pid(except for 4 as that is system process)

for pid 4, try the kb VMware Knowledge Base  and VMware Knowledge Base

Thanks,

MS

0 Kudos
windroot
Contributor
Contributor

I checked, port 80/443 isn't used.

This is system log at Event Viewer

The VMware HTTP Reverse Proxy service terminated with the following service-specific error:

Incorrect function.

Thank you for your support.

T

0 Kudos
Vijay2027
Expert
Expert

Can you check if C drive and underlying storage has enough space??

windroot
Contributor
Contributor

My storage has enough free space.

Thank you for your support

0 Kudos
msripada
Virtuoso
Virtuoso

is vmware rhttpproxy using any service account or localsystem?

thanks,

MS

0 Kudos