xyzcloud
Contributor
Contributor

VCenter 7.0 - cannot add host

Running VCenter 7.0 and I am trying to add an ESXi-7.0.0-15843807-standard host. I enter all the correct credentials and addition process starts but then abruptly ends with:

A specified parameter was not correct: info.productVersion

Anybody seen this and know why this is occurring and a possible fix?

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13 Replies
a_p_
Leadership
Leadership

Just a thought:

  • are both vCSA as well as ESXi running the GA build, i.e.no beta builds?
  • did you already assign licenses to either vCenter, or the host (which editions)?

André

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xyzcloud
Contributor
Contributor

Hi and yes both are the latest GA builds. No license assigned, brand new install and eval license

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APCASA
Contributor
Contributor

Bump.

I'm encountering the same error. New Install of VMware ESXi 7.0.0 build-15843807 on a Gigabyte TRX40 AORUS XTREME with an AMD Ryzen Threadripper 3970X. vCenter Appliance is licensed and accepted other hosts to be added to the newly created datacenter (other hosts were ESXi 6.0.0 5050593 and ESXi 6.0.0 3620759). It seems like there is an issue with this newer 7.0 build.

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RyanBijkerk
Contributor
Contributor

Upgrade vCenter to the latest version: VMware Product Interoperability Matrices

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iigx
Contributor
Contributor

Encounter similar issue:

Failed to add ESXi 7.0 host to VCenter

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kop
Contributor
Contributor

I'm having the same issues with the following versions: 

vCenter 6.7.0 Build 17137327. Then the error happen with any of this hosts:

- VMware ESXi 7.0.1 build-17325551 

- VMware ESXi 7.0.0 build-17230755 (ESXi ARM)

Cannot add host, A specified parameter was not correct: info.productVersion

 

Any ideas to solve it? I'm not able to upgrade vCenter to 7.X version. 

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ashilkrishnan
VMware Employee
VMware Employee

Hi @kop ,

vCenter version should be equal or higher than the ESXi hosts. You cannot add ESXi 7.0 to vCenter 6.7.

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JA5
Contributor
Contributor

Hi.

Vmware work on this Gigabyte TRX40 AORUS XTREME board?

Processor, Chipset, SATA/RAID and NICs?

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Ajay1988
VMware Employee
VMware Employee

Check here >> https://www.vmware.com/resources/compatibility/search.php?deviceCategory=server

If you think your queries have been answered
Mark this response as "Correct" or "Helpful".

Regards,
AJ
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JA5
Contributor
Contributor

I had already checked the compatibility list and it's not there, as it is a board for desktop cumputer.

Only testing it is possible to know that. This is the most faster motherboard on the markette and I would like to buy one for a Vmware server.

Anyone already test it?

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samwozniak
Contributor
Contributor

Sad to see this is still an issue in late 2021, and worse yet with mainstream hardware - HPE DL360 G10s.  All on the compatibility list.  I'm trying vCenter 7.0U2c and installed 7.0U2a (HPE Custom Image for ESXi 7.0 U2).  Using all eval licenses so far.  Next step is VMware Support...  

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Ajay1988
VMware Employee
VMware Employee

If you got support ; please raise one. Also will appreciate if you can add details to the issue what u see . 

If you think your queries have been answered
Mark this response as "Correct" or "Helpful".

Regards,
AJ
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samwozniak
Contributor
Contributor

Details on what I'm doing:  2 brand new hosts and a new vCenter for a new cluster.  Just initial stages of getting it built to finish configuration, attach shared storage, etc.  

I'm gathering details for VMware Support case now.  Here's from one of the host's vpxa.log.  Seems info.productVersion is unset:

2021-09-08T17:54:26.779Z info vpxa[2101418] [Originator@6876 sub=Default opID=ktb4pagx-1738-auto-1cb-h5:70001094-ff-01-02-a7] [VpxLRO] -- ERROR lro-94 -- vpxa -- vpxapi.VpxaService.setServer: vmodl.fault.InvalidArgument:
--> Result:
--> (vmodl.fault.InvalidArgument) {
--> faultCause = (vmodl.MethodFault) null,
--> faultMessage = <unset>,
--> invalidProperty = "info.productVersion"
--> msg = ""
--> }
--> Args:
-->
--> Arg info:
--> (vpxapi.VpxaService.ServerInfo) {
--> serverIp = "10.1.1.57",
--> hostIp = "10.1.1.56",
--> serverPort = 902,
--> serverId = 331817,
--> message = "",
--> hostKey = "5285314b-5f12-1c43-89f3-1537e996daad",
--> productVersion = <unset>
--> }

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