yjd333
Contributor
Contributor

VCSA host restarts 5480 page cannot login

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Initial installation date: 2018
Installation location: inside esxi
Version: Has been continuously updated to the latest version 6.7.0.46000 17138064


Date of appearance: There was no problem during the initial installation. This problem exists since upgrading to a certain version in the middle.

Symptom: After VSCA restarts, the 5480 management page cannot be logged in. You must log in with SSH every time, and execute service-control --start applmgmt to return to normal.

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Ajay1988
VMware Employee
VMware Employee

Then you are hitting this issue where the service doesn't start  within its specified time. Increase the timeout. 

https://kb.vmware.com/s/article/68149

If you think your queries have been answered
Mark this response as "Correct" or "Helpful".

Regards,
AJ

View solution in original post

4 Replies
pdirmann01
Enthusiast
Enthusiast

Going to start with the sheer basics, but did the start type of the service happened to get modified?

From the CLI you can execute:

vmon-cli --status applmgmt

...and you should get output similar to this:

Name: applmgmt
Starttype: AUTOMATIC
RunState: STARTED
RunAsUser: root
CurrentRunStateDuration(ms): 3055700860
HealthState: HEALTHY
FailStop: N/A
MainProcessId: 2261

If the StartType is not Automatic then you can execute 

vmon-cli --update applmgmt --starttype AUTOMATIC

yjd333
Contributor
Contributor

Name: applmgmt
Starttype: AUTOMATIC
RunState: STARTED
RunAsUser: root
CurrentRunStateDuration(ms): 5994538
HealthState: HEALTHY
FailStop: N/A
MainProcessId: 8071

------

Status is automatic

ths.

 

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yjd333
Contributor
Contributor

Execution: vmon-cli --status applmgmt
The display startup type is always self-starting by default.
May be caused by other reasons

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Ajay1988
VMware Employee
VMware Employee

Then you are hitting this issue where the service doesn't start  within its specified time. Increase the timeout. 

https://kb.vmware.com/s/article/68149

If you think your queries have been answered
Mark this response as "Correct" or "Helpful".

Regards,
AJ

View solution in original post