I'm trying to resolve this issue, has anyone seen this before? Both the update screen and the main summary screen shows blank information for the appliance details, type, version etc...
Performing a check against the repository shows the No JSON object could be decoded message.
Running vpxd -v hangs and doesn't respond when I run the command.
The build I'm running is 6.5 16613358
vCenter is working perfectly fine, I just noticed all these areas are 'blank' when I went to check for updates. Is there anyone else out there who may have a suggestion on how to resolve this other than 'start over'?
I grabbed the latest ISO for vCenter 6.5, VMware-vCenter-Server-Appliance-18.104.22.168100-16764584-patch-FP.iso
I'm unable to patch from the web interface by changing from repository to CDROM or from the console and this is what I see. I'm hoping someone may have a solution without having to rebuild this from scratch?
Thanks for your help. It seems the last time I patched the appliance back in August that file got changed to be empty. I used the port 5480 management UI to update the appliance and at the time didn't have any obvious issues.
I'll review the file you sent and I can always spin up a temporary instance and check the file and see if I can replace it. I'll post an update maybe next week when I get a chance to try a few things.
Have a good weekend!
Okay so here is how I fixed it, thanks to Vijay!
This worked for me, it may not work for others, but I wanted to share the results as I was able to update the appliance okay I took a VM snapshot before I did anything in case it broke, thankfully it worked out okay.
Step 1 - cp /etc/applmgmt/appliance/update.conf /etc/applmgmt/appliance/update.conf2
Step 2 - rm /etc/applmgmt/appliance/update.conf
Step 3 - service-control --stop --all
Step 4 - service-control --start --all
Note: the update.conf is re-created on it's own but it still fails to work
Step 5 - visit https://vcsa_ipaddress:5480 and login, attempt to update, it will fail
Step 6 - vi /etc/applmgmt/appliance/update.conf and paste in the spare file Vijay included as an attachment here
Step 7 - service-control --stop vpxd
Step 8 - service-control --start vpxd
Step 9 - visit https://vcsa_ipaddress:5480 and login and attempt to update, all the screens showed up and populated okay and it pulled down the latest update from online