PeterRaschLager
Enthusiast
Enthusiast

VCSA 6.5 - Update Manager acting a bit odd

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Hello.

I have upgrade to VCSA 6.5 and I'm using it's Update Manager to try and "Scan for Updates" and checkmark in Upgrades. I have attached the baseline a Cluster level.

When doing so for an already upgraded Host I get the error: Cannot deplay upgrade agent on Host.

When doing so for a not yet upgraded Host I get the error: VMware vSphere Update Manager has an unknown error. Check the network connectivity and logs fiies for details.

The list shows 2 Compliant, 3 Non-Compliant and 3 Unknown.

One of our Hosts are Out Cold and awaiting a systemboard change. NSX is installed but only for use for Guest Introspection and McAfee MOVE AV. Both show Installation Status Failed. The one Host is probably the problem there.

If I de-attached the baseline from Cluster level and attach it to a yet to be upgrade Host I get "VMware vSphere Update Manager has an unknown error. Check the network connectivity and logs fiies for details."

Scan entity stops at 17%, I see no errors in Event Console

Repeat this for the upgraded server I get: "Cannot deploy host upgrade agent. Check the network connectivity and logs of host agent and vpxa for details." Scan Entity stops after two seconds.

Any ideas?

Best Regards

Peter

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PeterRaschLager
Enthusiast
Enthusiast

ARGGHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!

FOUND IT.

The process uses esxcfg-info to extract data.

0xc3 is a capital A with a tilde above it. Â

That does not compute with ascii.py.

Doing esxcfg-info to a text file and then seaching that revealed a VM containing that Â. Turned out to be a VM named Gæsteportal. So the danish æ became a spanner in the cogs. VM renamed, migrated to other store and Host, migrated back to Host.

Scan for Updates works.

Finally.

/Peter

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PeterRaschLager
Enthusiast
Enthusiast

Sorry. Both Hosts have been upgraded.

I rescanned all HBA on all Hosts, De-attached the Baseline from the Hosts and Attached the baseline at Cluster level.

Scan entity at 76%. "There aare errors during the scan...."

De-attach and attach at host level.

One server Scan entity at 17% then fails "VMware vSphere Update Manager had an unknown error. Check the events and log files for details."

Other server fail almost immediately "Cannot deploy host upgrade agent. Check the network connectivity and logs of host agent and vpxa for details."

???

Any Ideas?

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PeterRaschLager
Enthusiast
Enthusiast

Looking at Cluster - Remediate the two Hosts list they have version VMware ESXi 6.5.0 but the Upgrades column shows VMware ESXi 6.5.0. Two other Host which the Scan for Updates recocknise as Compliant do not show VMware 6.5.0 in the Upgrade column.

As if Update Manager has not recocknised that the two host ARE upgraded.

So I have two Hosts that are Compliant and 3 that have Status Unknown (One of them I know why)

Remediate on one of the Unknown gives error "VMware vSphere Update Manager had an unknown error. Check the events and log files for details."

The other Unknown gives error "Cannot deploy host upgrade agent. Check the network connectivity and logs of host agent and vpxa for details." at Remediate.

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PeterRaschLager
Enthusiast
Enthusiast

Looking into vmware-vum-server-log4cpp.log I see

"

[2018-05-31 08:52:49:043 'HostUpgradeScanner' 140278748575488 INFO]  [scannerImpl, 675] Precheck script test result: 'ERROR', test 'PACKAGE_COMPLIANCE', expected 'Avago_bootbank_scsi-mpt2sas_15.10.07.00-1OEM.550.0.0.1331820 BCM_bootbank_bnxtnet_20.6.302.0-1OEM.650.0.0.4598673 ELX_bootbank_elx-esx-libelxima.so_11.2.1238.0-03 EMU_bootbank_brcmfcoe_11.2.1213.0-1OEM.650.0.0.4598673 EMU_bootbank_elxiscsi_11.2.1238.0-1OEM.650.0.0.4598673 EMU_bootbank_elxnet_11.2.1149.0-1OEM.650.0.0.4240417 EMU_bootbank_lpfc_11.2.266.0-1OEM.650.0.0.4598673 HPE_bootbank_amsd_650.11.1.5-16.4240417 HPE_bootbank_bootcfg_6.0.0.02-03.00.5.2494585 HPE_bootbank_conrep_6.0.0.03-00.00.8.2494585 HPE_bootbank_cru_650.6.5.9.8-1.4240417 HPE_bootbank_fc-enablement_650.3.1.5.4-4240417 HPE_bootbank_hponcfg_6.0.0.5.0-2.2.2494585 HPE_bootbank_ilo_650.10.1.0-12.4240417 HPE_bootbank_oem-build_650.10.1.5-4240417 HPE_bootbank_scsi-hpdsa_5.5.0.54-1OEM.550.0.0.1331820 HPE_bootbank_scsi-hpvsa_5.5.0.102-1OEM.550.0.0.1331820 HPE_bootbank_smx-provider_650.03.12.50.2-4240417 HPE_bootbank_ssacli_3.10.3.0-6.5.0.4240417 HPE_bootbank_testevent_6.5.0.02-00.00.16.4240417 INT_bootbank_net-ixgbe_4.5.2-1OEM.600.0.0.2494585 Intel_bootbank_intelcim-provider_0.5-3.3 MEL_bootbank_nmlx4-core_3.15.5.5-1OEM.600.0.0.2768847 MEL_bootbank_nmlx4-en_3.15.5.5-1OEM.600.0.0.2768847 MEL_bootbank_nmlx4-rdma_3.15.5.5-1OEM.600.0.0.2768847 MEL_bootbank_nmlx5-core_4.16.8.8-1OEM.650.0.0.4598673 MEL_bootbank_nmst_4.6.0.101-1OEM.650.0.0.4598673 MSCC_bootbank_smartpqi_1.0.0.1060-1OEM.650.0.0.4598673 Microsemi_bootbank_nhpsa_2.0.24-1OEM.650.0.0.4598673 QLC_bootbank_qedentv_3.0.7.2-1OEM.650.0.0.4598673 QLogic_bootbank_misc-cnic-register_1.713.30.v60.1-1OEM.600.0.0.2494585 QLogic_bootbank_net-bnx2_2.2.6b.v60.2-1OEM.600.0.0.2494585 QLogic_bootbank_net-bnx2x_2.713.30.v60.9-1OEM.600.0.0.2494585 QLogic_bootbank_net-cnic_2.713.30.v60.6-1OEM.600.0.0.2494585 QLogic_bootbank_qlnativefc_2.1.57.1-1OEM.600.0.0.2768847 QLogic_bootbank_scsi-bnx2fc_1.713.30.v60.6-1OEM.600.0.0.2494585 QLogic_bootbank_scsi-bnx2i_2.713.30.v60.5-1OEM.600.0.0.2494585 VMW_bootbank_ata-libata-92_3.00.9.2-16vmw.650.0.0.4564106 VMW_bootbank_ata-pata-amd_0.3.10-3vmw.650.0.0.4564106 VMW_bootbank_ata-pata-atiixp_0.4.6-4vmw.650.0.0.4564106 VMW_bootbank_ata-pata-cmd64x_0.2.5-3vmw.650.0.0.4564106 VMW_bootbank_ata-pata-hpt3x2n_0.3.4-3vmw.650.0.0.4564106 VMW_bootbank_ata-pata-pdc2027x_1.0-3vmw.650.0.0.4564106 VMW_bootbank_ata-pata-serverworks_0.4.3-3vmw.650.0.0.4564106 VMW_bootbank_ata-pata-sil680_0.4.8-3vmw.650.0.0.4564106 VMW_bootbank_ata-pata-via_0.3.3-2vmw.650.0.0.4564106 VMW_bootbank_block-cciss_3.6.14-10vmw.650.0.0.4564106 VMW_bootbank_char-random_1.0-3vmw.650.0.0.4564106 VMW_bootbank_ehci-ehci-hcd_1.0-4vmw.650.0.14.5146846 VMW_bootbank_hid-hid_1.0-3vmw.650.0.0.4564106 VMW_bootbank_i40en_1.1.0-1vmw.650.0.0.4564106 VMW_bootbank_igbn_0.1.0.0-12vmw.650.0.0.4564106 VMW_bootbank_ima-qla4xxx_2.02.18-1vmw.650.0.0.4564106 VMW_bootbank_ipmi-ipmi-devintf_39.1-4vmw.650.0.0.4564106 VMW_bootbank_ipmi-ipmi-msghandler_39.1-4vmw.650.0.0.4564106 VMW_bootbank_ipmi-ipmi-si-drv_39.1-4vmw.650.0.0.4564106 VMW_bootbank_lsi-mr3_6.910.18.00-1vmw.650.0.0.4564106 VMW_bootbank_lsi-msgpt3_12.00.02.00-11vmw.650.0.0.4564106 VMW_bootbank_misc-drivers_6.5.0-0.14.5146846 VMW_bootbank_mtip32xx-native_3.9.5-1vmw.650.0.0.4564106 VMW_bootbank_ne1000_0.8.0-11vmw.650.0.14.5146846 VMW_bootbank_nenic_1.0.0.2-1vmw.650.0.0.4564106 VMW_bootbank_net-cdc-ether_1.0-3vmw.650.0.0.4564106 VMW_bootbank_net-e1000_8.0.3.1-5vmw.650.0.0.4564106 VMW_bootbank_net-e1000e_3.2.2.1-2vmw.650.0.0.4564106 VMW_bootbank_net-enic_2.1.2.38-2vmw.650.0.0.4564106 VMW_bootbank_net-fcoe_1.0.29.9.3-7vmw.650.0.0.4564106 VMW_bootbank_net-forcedeth_0.61-2vmw.650.0.0.4564106 VMW_bootbank_net-libfcoe-92_1.0.24.9.4-8vmw.650.0.0.4564106 VMW_bootbank_net-nx-nic_5.0.621-5vmw.650.0.0.4564106 VMW_bootbank_net-tg3_3.131d.v60.4-2vmw.650.0.0.4564106 VMW_bootbank_net-usbnet_1.0-3vmw.650.0.0.4564106 VMW_bootbank_net-vmxnet3_1.1.3.0-3vmw.650.0.0.4564106 VMW_bootbank_ntg3_4.1.0.0-1vmw.650.0.0.4564106 VMW_bootbank_nvme_1.2.0.32-2vmw.650.0.0.4564106 VMW_bootbank_nvmxnet3_2.0.0.22-1vmw.650.0.0.4564106 VMW_bootbank_ohci-usb-ohci_1.0-3vmw.650.0.0.4564106 VMW_bootbank_pvscsi_0.1-1vmw.650.0.0.4564106 VMW_bootbank_qfle3_1.0.2.7-1vmw.650.0.0.4564106 VMW_bootbank_qflge_1.1.0.3-1vmw.650.0.0.4564106 VMW_bootbank_sata-ahci_3.0-22vmw.650.0.0.4564106 VMW_bootbank_sata-ata-piix_2.12-10vmw.650.0.0.4564106 VMW_bootbank_sata-sata-nv_3.5-4vmw.650.0.0.4564106 VMW_bootbank_sata-sata-promise_2.12-3vmw.650.0.0.4564106 VMW_bootbank_sata-sata-sil24_1.1-1vmw.650.0.0.4564106 VMW_bootbank_sata-sata-sil_2.3-4vmw.650.0.0.4564106 VMW_bootbank_sata-sata-svw_2.3-3vmw.650.0.0.4564106 VMW_bootbank_scsi-aacraid_1.1.5.1-9vmw.650.0.0.4564106 VMW_bootbank_scsi-adp94xx_1.0.8.12-6vmw.650.0.0.4564106 VMW_bootbank_scsi-aic79xx_3.1-5vmw.650.0.0.4564106 VMW_bootbank_scsi-fnic_1.5.0.45-3vmw.650.0.0.4564106 VMW_bootbank_scsi-ips_7.12.05-4vmw.650.0.0.4564106 VMW_bootbank_scsi-iscsi-linux-92_1.0.0.2-3vmw.650.0.0.4564106 VMW_bootbank_scsi-libfc-92_1.0.40.9.3-5vmw.650.0.0.4564106 VMW_bootbank_scsi-megaraid-mbox_2.20.5.1-6vmw.650.0.0.4564106 VMW_bootbank_scsi-megaraid-sas_6.603.55.00-2vmw.650.0.0.4564106 VMW_bootbank_scsi-megaraid2_2.00.4-9vmw.650.0.0.4564106 VMW_bootbank_scsi-mptsas_4.23.01.00-10vmw.650.0.0.4564106 VMW_bootbank_scsi-mptspi_4.23.01.00-10vmw.650.0.0.4564106 VMW_bootbank_scsi-qla4xxx_5.01.03.2-7vmw.650.0.0.4564106 VMW_bootbank_shim-iscsi-linux-9-2-1-0_6.5.0-0.0.4564106 VMW_bootbank_shim-iscsi-linux-9-2-2-0_6.5.0-0.0.4564106 VMW_bootbank_shim-libata-9-2-1-0_6.5.0-0.0.4564106 VMW_bootbank_shim-libata-9-2-2-0_6.5.0-0.0.4564106 VMW_bootbank_shim-libfc-9-2-1-0_6.5.0-0.0.4564106 VMW_bootbank_shim-libfc-9-2-2-0_6.5.0-0.0.4564106 VMW_bootbank_shim-libfcoe-9-2-1-0_6.5.0-0.0.4564106 VMW_bootbank_shim-libfcoe-9-2-2-0_6.5.0-0.0.4564106 VMW_bootbank_shim-vmklinux-9-2-1-0_6.5.0-0.0.4564106 VMW_bootbank_shim-vmklinux-9-2-2-0_6.5.0-0.0.4564106 VMW_bootbank_shim-vmklinux-9-2-3-0_6.5.0-0.0.4564106 VMW_bootbank_uhci-usb-uhci_1.0-3vmw.650.0.0.4564106 VMW_bootbank_usb-storage-usb-storage_1.0-3vmw.650.0.0.4564106 VMW_bootbank_usbcore-usb_1.0-3vmw.650.0.0.4564106 VMW_bootbank_vmkata_0.1-1vmw.650.0.0.4564106 VMW_bootbank_vmkplexer-vmkplexer_6.5.0-0.0.4564106 VMW_bootbank_vmkusb_0.1-1vmw.650.0.14.5146846 VMW_bootbank_vmw-ahci_1.0.0-34vmw.650.0.14.5146846 VMW_bootbank_xhci-xhci_1.0-3vmw.650.0.0.4564106 VMware_bootbank_cpu-microcode_6.5.0-0.0.4564106 VMware_bootbank_emulex-esx-elxnetcli_11.1.28.0-0.0.4564106 VMware_bootbank_esx-base_6.5.0-0.19.5310538 VMware_bootbank_esx-dvfilter-generic-fastpath_6.5.0-0.0.4564106 VMware_bootbank_esx-tboot_6.5.0-0.0.4564106 VMware_bootbank_esx-ui_1.18.0-5270848 VMware_bootbank_esx-xserver_6.5.0-0.0.4564106 VMware_bootbank_lsu-hp-hpsa-plugin_2.0.0-3vmw.650.0.0.4564106 VMware_bootbank_lsu-lsi-lsi-mr3-plugin_1.0.0-7vmw.650.0.0.4564106 VMware_bootbank_lsu-lsi-lsi-msgpt3-plugin_1.0.0-6vmw.650.0.0.4564106 VMware_bootbank_lsu-lsi-megaraid-sas-plugin_1.0.0-7vmw.650.0.0.4564106 VMware_bootbank_lsu-lsi-mpt2sas-plugin_2.0.0-5vmw.650.0.0.4564106 VMware_bootbank_native-misc-drivers_6.5.0-0.0.4564106 VMware_bootbank_rste_2.0.2.0088-4vmw.650.0.0.4564106 VMware_bootbank_vmware-esx-esxcli-nvme-plugin_1.2.0.10-0.0.4564106 VMware_bootbank_vsan_6.5.0-0.19.5310540 VMware_bootbank_vsanhealth_6.5.0-0.19.5310541 VMware_locker_tools-light_6.5.0-0.0.4564106', found 'BRCM_bootbank_net-tg3_3.137l.v60.1-1OEM.600.0.0.2494585 EMU_bootbank_elxnet_11.1.145.0-1OEM.600.0.0.2768847 EMU_bootbank_ima-be2iscsi_11.1.145.8-1OEM.600.0.0.2494585 EMU_bootbank_lpfc_11.1.145.18-1OEM.600.0.0.2768847 EMU_bootbank_scsi-be2iscsi_11.1.145.8-1OEM.600.0.0.2494585 HPE_bootbank_amshelper_600.10.5.0-24.2494585 HPE_bootbank_conrep_6.0.0.01-02.00.1.2494585 HPE_bootbank_hpbootcfg_6.0.0.02-02.00.6.2494585 HPE_bootbank_hpe-build_600.9.5.0.48-2494585 HPE_bootbank_hpe-cru_6.0.8.6-1OEM.600.0.0.2494585 HPE_bootbank_hpe-esxi-fc-enablement_600.2.6.20-2494585 HPE_bootbank_hpe-ilo_600.10.0.0.26-1OEM.600.0.0.2494585 HPE_bootbank_hpe-nmi_600.2.4.16-2494575 HPE_bootbank_hpe-smx-provider_600.03.11.00.9-2768847 HPE_bootbank_hponcfg_6.0.0.4.4-2.4.2494585 HPE_bootbank_hpssacli_2.40.13.0-6.0.0.1854445 HPE_bootbank_hptestevent_6.0.0.01-01.00.5.2494585 HPE_bootbank_scsi-hpsa_6.0.0.120-1OEM.600.0.0.2494585 Hewlett-Packard_bootbank_scsi-hpdsa_5.5.0.52-1OEM.550.0.0.1331820 Hewlett-Packard_bootbank_scsi-hpvsa_5.5.0.100-1OEM.550.0.0.1331820 Intel_bootbank_intelcim-provider_0.5-1.8 Intel_bootbank_net-i40e_1.3.45-1OEM.550.0.0.1331820 Intel_bootbank_net-igb_5.3.2-1OEM.550.0.0.1331820 Intel_bootbank_net-ixgbe_4.1.1.4-1OEM.550.0.0.1331820 LSI_bootbank_scsi-mpt2sas_15.10.06.00.1vmw-1OEM.550.0.0.1198610 MEL_bootbank_nmlx4-core_3.15.2.0-1OEM.600.0.0.2768847 MEL_bootbank_nmlx4-en_3.15.2.0-1OEM.600.0.0.2768847 MEL_bootbank_nmst_4.3.0.29-1OEM.600.0.0.2768847 Nimble_bootbank_nimble-ncs_3.4.0-600014 Nimble_bootbank_nimble-psp_3.4.0-600014 QLC_bootbank_qedentv_2.0.3.40-1OEM.600.0.0.2768847 QLogic_bootbank_ima-qla4xxx_500.2.01.31-1vmw.0.3.100400 QLogic_bootbank_misc-cnic-register_1.713.10.v60.1-1OEM.600.0.0.2494585 QLogic_bootbank_net-bnx2_2.2.6a.v60.4-1OEM.600.0.0.2494585 QLogic_bootbank_net-bnx2x_2.713.10.v60.4-1OEM.600.0.0.2494585 QLogic_bootbank_net-cnic_2.713.20.v60.5-1OEM.600.0.0.2494585 QLogic_bootbank_net-nx-nic_6.0.643-1OEM.600.0.0.2494585 QLogic_bootbank_net-qlcnic_6.1.191-1OEM.600.0.0.2494585 QLogic_bootbank_qlnativefc_2.1.50.0-1OEM.600.0.0.2768847 QLogic_bootbank_scsi-bfa_3.2.6.0-1OEM.550.0.0.1331820 QLogic_bootbank_scsi-bnx2fc_1.713.20.v60.4-1OEM.600.0.0.2494585 QLogic_bootbank_scsi-bnx2i_2.713.10.v60.3-1OEM.600.0.0.2494585 QLogic_bootbank_scsi-qla4xxx_644.55.36.0-1OEM.550.0.0.1331820 VMWARE_bootbank_mtip32xx-native_3.8.5-1vmw.600.0.0.2494585 VMware_bootbank_ata-pata-amd_0.3.10-3vmw.600.0.0.2494585 VMware_bootbank_ata-pata-atiixp_0.4.6-4vmw.600.0.0.2494585 VMware_bootbank_ata-pata-cmd64x_0.2.5-3vmw.600.0.0.2494585 VMware_bootbank_ata-pata-hpt3x2n_0.3.4-3vmw.600.0.0.2494585 VMware_bootbank_ata-pata-pdc2027x_1.0-3vmw.600.0.0.2494585 VMware_bootbank_ata-pata-serverworks_0.4.3-3vmw.600.0.0.2494585 VMware_bootbank_ata-pata-sil680_0.4.8-3vmw.600.0.0.2494585 VMware_bootbank_ata-pata-via_0.3.3-2vmw.600.0.0.2494585 VMware_bootbank_block-cciss_3.6.14-10vmw.600.0.0.2494585 VMware_bootbank_cpu-microcode_6.0.0-0.0.2494585 VMware_bootbank_ehci-ehci-hcd_1.0-3vmw.600.2.52.4600944 VMware_bootbank_emulex-esx-elxnetcli_10.2.309.6v-0.0.2494585 VMware_bootbank_epsec-mux_5.1.0-2563458 VMware_bootbank_esx-base_6.0.0-2.52.4600944 VMware_bootbank_esx-dvfilter-generic-fastpath_6.0.0-0.0.2494585 VMware_bootbank_esx-tboot_6.0.0-2.34.3620759 VMware_bootbank_esx-ui_1.9.0-4392584 VMware_bootbank_esx-xserver_6.0.0-0.0.2494585 VMware_bootbank_ipmi-ipmi-devintf_39.1-4vmw.600.0.0.2494585 VMware_bootbank_ipmi-ipmi-msghandler_39.1-4vmw.600.0.0.2494585 VMware_bootbank_ipmi-ipmi-si-drv_39.1-4vmw.600.0.0.2494585 VMware_bootbank_lsi-mr3_6.605.08.00-7vmw.600.1.17.3029758 VMware_bootbank_lsi-msgpt3_06.255.12.00-8vmw.600.1.17.3029758 VMware_bootbank_lsu-hp-hpsa-plugin_2.0.0-3vmw.600.2.52.4600944 VMware_bootbank_lsu-lsi-lsi-mr3-plugin_1.0.0-2vmw.600.0.11.2809209 VMware_bootbank_lsu-lsi-lsi-msgpt3-plugin_1.0.0-1vmw.600.0.0.2494585 VMware_bootbank_lsu-lsi-megaraid-sas-plugin_1.0.0-2vmw.600.0.11.2809209 VMware_bootbank_lsu-lsi-mpt2sas-plugin_1.0.0-4vmw.600.1.17.3029758 VMware_bootbank_lsu-lsi-mptsas-plugin_1.0.0-1vmw.600.0.0.2494585 VMware_bootbank_misc-drivers_6.0.0-2.52.4600944 VMware_bootbank_net-e1000_8.0.3.1-5vmw.600.0.0.2494585 VMware_bootbank_net-e1000e_3.2.2.1-1vmw.600.1.26.3380124 VMware_bootbank_net-enic_2.1.2.38-2vmw.600.0.0.2494585 VMware_bootbank_net-forcedeth_0.61-2vmw.600.0.0.2494585 VMware_bootbank_net-mlx4-core_1.9.7.0-1vmw.600.0.0.2494585 VMware_bootbank_net-mlx4-en_1.9.7.0-1vmw.600.0.0.2494585 VMware_bootbank_net-vmxnet3_1.1.3.0-3vmw.600.2.43.4192238 VMware_bootbank_nmlx4-rdma_3.0.0.0-1vmw.600.0.0.2494585 VMware_bootbank_nvme_1.2.0.27-4vmw.550.0.0.1331820 VMware_bootbank_ohci-usb-ohci_1.0-3vmw.600.0.0.2494585 VMware_bootbank_rste_2.0.2.0088-4vmw.600.0.0.2494585 VMware_bootbank_sata-ahci_3.0-22vmw.600.2.34.3620759 VMware_bootbank_sata-ata-piix_2.12-10vmw.600.0.0.2494585 VMware_bootbank_sata-sata-nv_3.5-4vmw.600.0.0.2494585 VMware_bootbank_sata-sata-promise_2.12-3vmw.600.0.0.2494585 VMware_bootbank_sata-sata-sil24_1.1-1vmw.600.0.0.2494585 VMware_bootbank_sata-sata-sil_2.3-4vmw.600.0.0.2494585 VMware_bootbank_sata-sata-svw_2.3-3vmw.600.0.0.2494585 VMware_bootbank_scsi-aacraid_1.1.5.1-9vmw.600.0.0.2494585 VMware_bootbank_scsi-adp94xx_1.0.8.12-6vmw.600.0.0.2494585 VMware_bootbank_scsi-aic79xx_3.1-5vmw.600.0.0.2494585 VMware_bootbank_scsi-fnic_1.5.0.45-3vmw.600.0.0.2494585 VMware_bootbank_scsi-ips_7.12.05-4vmw.600.0.0.2494585 VMware_bootbank_scsi-megaraid-mbox_2.20.5.1-6vmw.600.0.0.2494585 VMware_bootbank_scsi-megaraid-sas_6.603.55.00-2vmw.600.0.0.2494585 VMware_bootbank_scsi-megaraid2_2.00.4-9vmw.600.0.0.2494585 VMware_bootbank_scsi-mptsas_4.23.01.00-9vmw.600.0.0.2494585 VMware_bootbank_scsi-mptspi_4.23.01.00-9vmw.600.0.0.2494585 VMware_bootbank_uhci-usb-uhci_1.0-3vmw.600.0.0.2494585 VMware_bootbank_vmware-fdm_6.0.0-7037393 VMware_bootbank_vsan_6.0.0-2.52.4590152 VMware_bootbank_vsanhealth_6.0.0-3000000.3.0.2.52.4527730 VMware_bootbank_xhci-xhci_1.0-3vmw.600.2.52.4600944 VMware_locker_tools-light_6.0.0-2.43.4192238' and errortype is 18

"

Is this the cause or just what makes the Update Manager report back that the HOST is not compliant with the new ESXi?

I would guess so but something is not classifing the correctly after Remediate.

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PeterRaschLager
Enthusiast
Enthusiast

vmware-vum-server-log4cpp.log shows:

"

[2018-06-11 12:43:11:343 'BaselineMgr' 139653674088192 DEBUG]  [baselineMgr, 1136] Got spec for baseline id: 6, name: VMware-ESXi-6.5.0-5310538-HPE-650.10.1.5.20-Oct2017

[2018-06-11 12:43:11:423 'VciScanTask.ScanTask{40}' 139654217418496 DEBUG]  [vciTaskBase, 741] New progress 13 for ScanTask{40}

[2018-06-11 12:43:11:531 'VciScanTask.ScanTask{40}' 139654217418496 DEBUG]  [vciTaskBase, 741] New progress 17 for ScanTask{40}

[2018-06-11 12:43:11:900 'NfcClientWrapper' 139654217418496 INFO]  [nfcClientWrapper, 154] Copying file: local = ./ssl/rui.crt, remote = /etc/vmware/vua_client.crt

[2018-06-11 12:43:11:905 'AgentDeploy' 139654217418496 INFO]  [agentDeploy, 172] Deploy agent, local installer = ./docroot/vci/vua/eesx6/vua.sh, localSig = ./docroot/vci/vua/eesx6/vua.sig

[2018-06-11 12:43:12:176 'NfcClientWrapper' 139654217418496 INFO]  [nfcClientWrapper, 154] Copying file: local = ./docroot/vci/vua/eesx6/vua.sh, remote = /tmp/vmware-root/ha-agentmgr/upgrade

[2018-06-11 12:43:12:220 'NfcClientWrapper' 139654217418496 INFO]  [nfcClientWrapper, 154] Copying file: local = ./docroot/vci/vua/eesx6/vua.sig, remote = /tmp/vmware-root/ha-agentmgr/upgrade.sig

[2018-06-11 12:43:12:699 'AgentDeploy' 139654217418496 ERROR]  [agentDeploy, 236] AgentManager upgrade error: vim.fault.AgentInstallFailed

[2018-06-11 12:43:12:699 'HUHelpers' 139654217418496 ERROR]  [helpers, 123] Exception while deploying agent on the host: host-21155, error: AgentManager upgrade error: vim.fault.AgentInstallFailed

[2018-06-11 12:43:12:782 'AgentDeploy' 139654217418496 INFO]  [agentDeploy, 172] Deploy agent, local installer = ./docroot/vci/vua/vua-uninst6/vua-uninst.sh, localSig = ./docroot/vci/vua/vua-uninst6/vua-uninst.sig

[2018-06-11 12:43:13:067 'NfcClientWrapper' 139654217418496 INFO]  [nfcClientWrapper, 154] Copying file: local = ./docroot/vci/vua/vua-uninst6/vua-uninst.sh, remote = /tmp/vmware-root/ha-agentmgr/upgrade

[2018-06-11 12:43:13:171 'NfcClientWrapper' 139654217418496 INFO]  [nfcClientWrapper, 154] Copying file: local = ./docroot/vci/vua/vua-uninst6/vua-uninst.sig, remote = /tmp/vmware-root/ha-agentmgr/upgrade.sig

[2018-06-11 12:43:13:334 'AgentDeploy' 139654217418496 INFO]  [agentDeploy, 246] Agent installed

[2018-06-11 12:43:13:335 'SingleHostUpgradeScanTask.SingleHostUpgradeScanTask{45}' 139654217418496 ERROR]  [singleHostUpgradeScanTask, 241] Upgrade agent failed to install, error: integrity.fault.HostUpgradeDeployAgentFailu

"

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PeterRaschLager
Enthusiast
Enthusiast

On a host where this works I get

[2018-06-11 12:39:30:368 'AgentDeploy' 139654217684736 INFO]  [agentDeploy, 246] Agent installed

but here it's

"

[2018-06-11 12:43:12:699 'AgentDeploy' 139654217418496 ERROR]  [agentDeploy, 236] AgentManager upgrade error: vim.fault.AgentInstallFailed

[2018-06-11 12:43:12:699 'HUHelpers' 139654217418496 ERROR]  [helpers, 123] Exception while deploying agent on the host: host-21155, error: AgentManager upgrade error: vim.fault.AgentInstallFailed

"

Any ideas?

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PeterRaschLager
Enthusiast
Enthusiast

I see a /tmp/scratch folder on the hosts on which Scan for Updates work but not on those where it does not.

Recreate Scratch folders?

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PeterRaschLager
Enthusiast
Enthusiast

Looks like the Root Ramdisk is full enough not to allow a Scan For Update. Changing the Scratch location......,

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PeterRaschLager
Enthusiast
Enthusiast

Looks like Scan for Update is acting correctly now after setting a scratch location away from the SD card except for one host which seems to think the checksum of the ISO file indicates a corrupt ISO file accordin to VMware Knowledge Base

That makes no sense.

I get from the vua log

"Command '/tmp/vuaScript-JLErs7/precheck.py --ip=10.96.1.26' finished with exit status 1"

and

"

--> stderr: --------

--> INFO:root:Running esxcfg-info

--> Traceback (most recent call last):

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/subprocess.py", line 385, in run

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/subprocess.py", line 788, in communicate

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/encodings/ascii.py", line 26, in decode

--> UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 144655: ordinal not in range(128)

-->

--> During handling of the above exception, another exception occurred:

-->

--> Traceback (most recent call last):

-->   File "/tmp/vuaScript-JLErs7/precheck.py", line 2346, in <module>

-->     sys.exit(main(sys.argv))

-->   File "/tmp/vuaScript-JLErs7/precheck.py", line 2304, in main

-->     init(product, version)

-->   File "/tmp/vuaScript-JLErs7/precheck.py", line 2081, in init

-->     systemProbe = SystemProbeESXi(version)

-->   File "/tmp/vuaScript-JLErs7/precheck.py", line 548, in __init__

-->     self.esxnwinfo = getoutput("/usr/sbin/esxcfg-info -n -F xml")

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/subprocess.py", line 514, in getoutput

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/subprocess.py", line 495, in getstatusoutput

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/subprocess.py", line 316, in check_output

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/subprocess.py", line 392, in run

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/subprocess.py", line 1518, in kill

-->   File "/build/mts/release/bora-5310538/bora/build/esx/release/vmvisor/sys-boot/lib64/python3.5/subprocess.py", line 1508, in send_signal

--> ProcessLookupError: [Errno 3] No such process

-->

"

No idea what so ever that might be...........

It is the same HP Custom ISO I used on all Hosts............

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PeterRaschLager
Enthusiast
Enthusiast

ARGGHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!

FOUND IT.

The process uses esxcfg-info to extract data.

0xc3 is a capital A with a tilde above it. Â

That does not compute with ascii.py.

Doing esxcfg-info to a text file and then seaching that revealed a VM containing that Â. Turned out to be a VM named Gæsteportal. So the danish æ became a spanner in the cogs. VM renamed, migrated to other store and Host, migrated back to Host.

Scan for Updates works.

Finally.

/Peter

View solution in original post

selmamgj
Contributor
Contributor

Thank you for posting this. For me it was the naming of a ephemeral network on a dvSwitch - we had used one of the Norwegian characters, of course.

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Corpus_no
Contributor
Contributor

We had a portgroup/VLAN containing the Danish/Norwegian letter Ø, created the same error and issue.

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