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ruffy
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Contributor

VC Service crushing (faulting module kernel32.dll, fault address 0x0000bee7)

Hi all,

I have this question again, everything I tried yet, didn't help.

That's the situation:

I use a Windows 2k3 R2 Cluster on which I installed the VC-Service and the License Service. I setup the ressources for it with IPs, Network Names and Generic Services.

The database is on another Cluster, based on SQL2005.

Everything worked fine until we moved the database on the other cluster-node in the sqlcluster.

since then, the vc-service always crashes with the message in the topic.

I tried to install the service again, setup the ODBC-Connection to the database again, the tests are successfully.

the license server is pingable, the license check on the server is also ok.

The vpxd- does not want to start ans writes only this into his dumpfile:

Log for VMware VirtualCenter, pid=5616, version=2.0.2, build=build-50618, option=Release, section=2

2007-11-17 10:18:51.070 'App' 5344 info Current working directory: C:\WINNT\system32

2007-11-17 10:18:51.070 'App' 5344 info Initializing SSL context

2007-11-17 10:18:51.898 'App' 5344 info Vmacore::InitSSL: doVersionCheck = true, handshakeTimeoutUs = 120000000

2007-11-17 10:18:51.898 'BaseLibs' 5344 info NFC connection accept timeout: 180000 milliseconds

2007-11-17 10:18:51.898 'BaseLibs' 5344 info NFC request timeout: 180000 milliseconds

2007-11-17 10:18:51.898 'BaseLibs' 5344 info NFC read timeout: 60000 milliseconds

2007-11-17 10:18:51.898 'BaseLibs' 5344 info NFC write timeout: 600000 milliseconds

2007-11-17 10:18:51.898 'App' 5344 info Starting VMware VirtualCenter 2.0.2 build-50618

2007-11-17 10:18:51.914 'App' 5344 info Account name: SYSTEM

2007-11-17 10:18:51.945 'App' 5344 info Enabled low-frag process heap.

2007-11-17 10:18:51.945 'App' 5344 info Enabled low-frag crt heap.

2007-11-17 10:18:51.945 'App' 5344 info 34 max LROs

2007-11-17 10:18:51.945 'App' 5344 info 6 reserved internal LROs

2007-11-17 10:18:51.945 'App' 5344 info 6 reserved blocker LROs

2007-11-17 10:18:51.945 'App' 5344 info 6 reserved short LROs

2007-11-17 10:18:51.945 'App' 5344 info 4 reserved long LROs

2007-11-17 10:18:51.945 'App' 5344 info 600-second task lifetime

2007-11-17 10:18:57.726 'Locale' 5344 info Locale subsystem initialized from C:\Program Files\VMware\VMware VirtualCenter 2.0\locale/ with default locale en.

2007-11-17 10:18:59.633 'BaseLibs' 5344 info Local Domain : <domainname>

2007-11-17 10:18:59.633 'BaseLibs' 5344 info IsWorkgroup: No

2007-11-17 10:18:59.633 'BaseLibs' 5344 info Local Machine: VCENTER1

2007-11-17 10:18:59.789 'App' 5344 warning Win32 Exception (0xe06d7363) detected. ebp: 0x220f628, eip: 0x77e4bee7

2007-11-17 10:18:59.789 'App' 5344 warning Backtrace

(backtraces not supported)

2007-11-17 10:18:59.789 'App' 5344 warning Generating minidump ...

It seems, that he does not get to the point to check the license, because he crashes before.

Anyone had this kind of error before? I don't want to use a new database, because of my HA and DRS configuration. Also I think the problem is not located with the database..

I don't know what to do any more Smiley Sad

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1 Reply
Santhosh_vmware

Ruffy,

Is the minidump created ?,if so have used windebugger to debug the dump file,can you paste the output of windebugger.

regards

santhosh

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