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mdwasim
Contributor
Contributor

Update stuck! log location plz

Hello Friends,

Today I tried to update vCenter server to update 2. my vCenter server itself is a virtual machine on one of the ESX host.

Before starting the update I did take a snapshot (1st snapshot)

Attached the ISO, started the update process, and now its stuck at "Installing Orchestrator" its not moving further.

CPU usage is 100%, which is hardly fluctuating to 97-99.

I can connect to vCenter through vSphere Client.

I am looking for the location of log file, to see what exactly is happening and where it has been stuck.

But I dont know where the update logs are created.

It will be helpful if someone point me to the location of logs.

Am waiting for reply and will not cancel the setup.. coz I dont want to setup vCenter server again from scratch.

Thanks for your time friends,

Regards,

Wasim.

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2 Replies
mdwasim
Contributor
Contributor

Friends,

If i check "About vSphere" under help to see the version it shows the updated one.

So i think its ok to cancel the update which is not responding.

What do you people have to say?

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mdwasim
Contributor
Contributor

Well finally i cancelled the setup and guess what!! it stepped ahead 😛

but, there is always a But, event ID 1000 vCenter service cant start.. tried many things, later I had to restore my snapshot.. then uninstalled IIS and updated vCenter and Update Manager to Update 2 successfully.

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