I have a VCenter 6.5 U3v running on Windows 2012. I just updated the VCenter to U3v a couple of weeks ago. The VCenter had been operating normally since then.
I found out the VCenter instance stopped functioning a couple of days ago. I attempted VCenter restarts and Windows reboots to resolve the issue to no avail. Looking at the command line, I see the following when trying to start the STS service:
2024-03-28T15:27:14.384Z ERROR Starting service: VMwareSTS, Exception: (1053, 'StartService', 'The service did not respond to the start or control request in a timely fashion.')
Error executing start on service VMwareSTS. Details {
"resolution": null,
"detail": [
{
"args": [
"VMwareSTS"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'VMwareSTS'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Service-control failed. Error {
"resolution": null,
"detail": [
{
"args": [
"VMwareSTS"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'VMwareSTS'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
First, I understand the appliance may be a better solution but I want to keep this on Windows. Secondly, the "error 1053" is an immediate response as opposed to waiting 30s. I presume this means that it is a default error code thrown by STS and that maybe something is interfering with STS service. The vxpd, vmafdd, vMon log files are not advancing so I don't see any information about the error. What log file should I check to look for more information?
I haven't performed a reinstall as the 6.5U3v Installer wants to uninstall vCenter first. I don't have any data backups of the vCenter. I could try to rebuild the data but it would be painful.
What other ideas should I try?
