Hi
I have a vcenter server installed on a Windows server system. The vcenter server is not starting, it is showing an error message as
vSphere Client could not connect to X.X.X.X
An unknown connection error occurred. (The server could not interpret the client's request. (The remote server returned an error: (503) Server Unavailable.))
Request help at the earliest as this is one of the production vcente server.
Thank you.
Srikanthan
change it delay restart and restart web client service ( that was also stopped) after 1-2 minutes vpxd started it self.
it also take 5-10 minutes for initializing )
If resolve please mark helpful or correct.
Hi Nawals,
Thank you for your quick reply, many of the services are not starting. The following are the services which are showing as stopped.
INFO:root:Service: VMwareComponentManager, Action: status
Service: VMwareComponentManager, Action: status
2020-03-17T07:35:20.144Z State for service VMwareComponentManager: START_PENDING
INFO:root:Service: vmware-license, Action: status
Service: vmware-license, Action: status
2020-03-17T07:35:20.148Z State for service vmware-license: STOPPED
INFO:root:Service: VMWareNetworkCoredumpWebserver, Action: status
Service: VMWareNetworkCoredumpWebserver, Action: status
2020-03-17T07:35:20.151Z State for service VMWareNetworkCoredumpWebserver: STOPPED
INFO:root:Service: vmwareServiceControlAgent, Action: status
Service: vmwareServiceControlAgent, Action: status
2020-03-17T07:35:20.156Z State for service vmwareServiceControlAgent: STOPPED
INFO:root:Service: vmware-network-coredump, Action: status
Service: vmware-network-coredump, Action: status
2020-03-17T07:35:20.160Z State for service vmware-network-coredump: STOPPED
INFO:root:Service: vapiEndpoint, Action: status
Service: vapiEndpoint, Action: status
2020-03-17T07:35:20.164Z State for service vapiEndpoint: STOPPED
INFO:root:Service: vPostgres, Action: status
Service: vPostgres, Action: status
2020-03-17T07:35:20.168Z State for service vPostgres: STOPPED
INFO:root:Service: invsvc, Action: status
Service: invsvc, Action: status
2020-03-17T07:35:20.171Z State for service invsvc: STOPPED
INFO:root:Service: mbcs, Action: status
Service: mbcs, Action: status
2020-03-17T07:35:20.175Z State for service mbcs: STOPPED
INFO:root:Service: vpxd, Action: status
Service: vpxd, Action: status
2020-03-17T07:35:20.179Z State for service vpxd: STOPPED
INFO:root:Service: EsxAgentManager, Action: status
Service: EsxAgentManager, Action: status
2020-03-17T07:35:20.183Z State for service EsxAgentManager: STOPPED
INFO:root:Service: vmware-autodeploy-waiter, Action: status
Service: vmware-autodeploy-waiter, Action: status
2020-03-17T07:35:20.187Z State for service vmware-autodeploy-waiter: STOPPED
INFO:root:Service: vimPBSM, Action: status
Service: vimPBSM, Action: status
2020-03-17T07:35:20.190Z State for service vimPBSM: STOPPED
INFO:root:Service: vdcs, Action: status
Service: vdcs, Action: status
2020-03-17T07:35:20.194Z State for service vdcs: STOPPED
INFO:root:Service: vmsyslogcollector, Action: status
Service: vmsyslogcollector, Action: status
2020-03-17T07:35:20.197Z State for service vmsyslogcollector: STOPPED
INFO:root:Service: vmware-vpx-workflow, Action: status
Service: vmware-vpx-workflow, Action: status
2020-03-17T07:35:20.201Z State for service vmware-vpx-workflow: STOPPED
INFO:root:Service: VServiceManager, Action: status
Service: VServiceManager, Action: status
2020-03-17T07:35:20.205Z State for service VServiceManager: STOPPED
INFO:root:Service: vspherewebclientsvc, Action: status
Service: vspherewebclientsvc, Action: status
2020-03-17T07:35:20.208Z State for service vspherewebclientsvc: STOPPED
INFO:root:Service: vmware-perfcharts, Action: status
Service: vmware-perfcharts, Action: status
2020-03-17T07:35:20.212Z State for service vmware-perfcharts: STOPPED
INFO:root:Service: vmwarevws, Action: status
Service: vmwarevws, Action: status
2020-03-17T07:35:20.216Z State for service vmwarevws: STOPPED
INFO:root:StartPending:
VMwareComponentManager (VMware Component Manager)
StartPending:
VMwareComponentManager (VMware Component Manager)
INFO:root:Running:
VMWareAfdService (VMware Authentication Framework) VMWareCertificateService (VMware Certificate Service) VMWareDirectoryService (VMware Directory Service) VMwareIdentityMgmtService (VMware Identity Management Service) VMwareSTS (VMware Security Token Service) rhttpproxy (VMware HTTP Reverse Proxy) vmware-cis-config ()
Running:
VMWareAfdService (VMware Authentication Framework) VMWareCertificateService (VMware Certificate Service) VMWareDirectoryService (VMware Directory Service) VMwareIdentityMgmtService (VMware Identity Management Service) VMwareSTS (VMware Security Token Service) rhttpproxy (VMware HTTP Reverse Proxy) vmware-cis-config ()
INFO:root:Stopped:
EsxAgentManager (VMware ESX Agent Manager) VMWareNetworkCoredumpWebserver (VMware vSphere ESXi Dump Collector WebService) VServiceManager (VMware vService Manager) invsvc (VMware Inventory Service) mbcs (VMware Message Bus Configuration Service) vPostgres (VMware Postgres) vapiEndpoint (VMware vAPI Endpoint) vdcs (VMware Content Library Service) vimPBSM (VMware vSphere Profile-Driven Storage Service) vmsyslogcollector (VMware Syslog Collector) vmware-auto
deploy-waiter (VMware vSphere Auto Deploy Waiter) vmware-license (VMware License Service) vmware-network-coredump (VMware vSphere ESXi Dump Collector) vmware-perfcharts (VMware Performance Charts) vmware-vpx-workflow (VMware vCenter Workflow Manager) vmwareServiceControlAgent (VMware Service Control Agent) vmwarevws (VMware System and Hardware Health Manager) vpxd (VMware vCenter Server) vspherewebclientsvc ()
Stopped:
EsxAgentManager (VMware ESX Agent Manager) VMWareNetworkCoredumpWebserver (VMware vSphere ESXi Dump Collector WebService) VServiceManager (VMware vService Manager) invsvc (VMware Inventory Service) mbcs (VMware Message Bus Configuration Service) vPostgres (VMware Postgres) vapiEndpoint (VMware vAPI Endpoint) vdcs (VMware Content Library Service) vimPBSM (VMware vSphere Profile-Driven Storage Service) vmsyslogcollector (VMware Syslog Collector) vmware-auto
deploy-waiter (VMware vSphere Auto Deploy Waiter) vmware-license (VMware License Service) vmware-network-coredump (VMware vSphere ESXi Dump Collector) vmware-perfcharts (VMware Performance Charts) vmware-vpx-workflow (VMware vCenter Workflow Manager) vmwareServiceControlAgent (VMware Service Control Agent) vmwarevws (VMware System and Hardware Health Manager) vpxd (VMware vCenter Server) vspherewebclientsvc ()
Please help......
Hi,
what version of vcenter do you have?
[SOLVED] The remote server returned an error: (503) Server Unavailable - VMware Forum - Spiceworks
ARomeo
Please stop all services command : service-control --stop --all
once all stop services please start: service-control --start --all
If services not come up please reboot the vCenter and check . Also, check the space is available on database server where have the VCDB if vCenter on windows platform. Have any changes on the vCenter server?
Try to start all the services and it will show specifically the one that is failing. After that go into the logs /var/vmware/log and search for the service failing.
Paste the output here and lets see.
Hi Lalegre,
Tried starting it is throwing error message as unable to start VMWareComponentManager service.
I have installed it on a Windows setup, so please let me know how to get the logs.
2020-03-18T07:22:07.691Z State for service VMwareComponentManager: START_PENDI
NG
2020-03-18T07:22:07.691Z ERROR Starting service: VMwareComponentManager, Excep
tion: (1056, 'StartService', 'An instance of the service is already running.')
ERROR:root:Unable to start service VMwareComponentManager, Exception: {
"resolution": null,
"detail": [
{
"args": [
"VMwareComponentManager"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'VMwareCompon
entManager'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Unable to start service VMwareComponentManager, Exception: {
"resolution": null,
"detail": [
{
"args": [
"VMwareComponentManager"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'VMwareCompon
entManager'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Yes sure go to the next path: C:\ProgramData\VMware\CIS\logs or C:\ProgramData\VMware
There you will need to find the Component Manger folder that states as vmware-cm or CM only.
Inside there order the files by last date and copy the output or the entire log as attached file.
No worries man i am here to help you.
Please try to copy the cm.log becasue the one that you provide me is the cm.log.1 that only has 3 lines and it shows no error.
If you can not find it just export the logs and i will review them.
Attivo please show the output of the file eam.properties located it %ProgramData%\VMware\vCenterServer\cfg\vmware-eam.
Also check if the vmware-eam service is started and if not try to start it. If it fails share the log of that service.
Last please check if you have space on your Windows disks.
Try adding this line to eam.properties and try to start the vmware-eam service again (Please verify if that path is the correct regarding your installation)
eam.web.root=C:/Program Files/VMware/vCenter Server/eam/web
That line must be under this line:
tcserver.tmp.dir
Made the changes to the eam properties file and tried starting, after a long time, this is the message it is showing up.
ERROR:root:Unable to start service EsxAgentManager, Exception: {
"resolution": null,
"detail": [
{
"args": [
"EsxAgentManager"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'EsxAgentMana
ger'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Unable to start service EsxAgentManager, Exception: {
"resolution": null,
"detail": [
{
"args": [
"EsxAgentManager"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'EsxAgentMana
ger'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Could you please paste my the output of the eam.properties file? I am getting out of ideas.
#########################################################################
# Copyright 2013-2014 VMware, Inc. All rights reserved. VMware Confidential
#########################################################################
vc.proxy.host=localhost
vc.proxy.port=80
# Hostname or IP of the EAM server
# Fill only if EAM is not running on the same host as VC
eam.host=
# EAM service port used to configure the HTTP connector of the application server.
eam.int.http.port=15005
# Port and scheme configuration which is used by the ESX 6.x hosts to reach EAM Vib
# file server.
eam.ext.port=443
eam.ext.scheme=https
# Port and scheme configuration which is used by the ESX 5.x hosts to reach EAM Vib
# file server.
eam.ext.port.deprecated=80
eam.ext.scheme.deprecated=http
eam.support_linked_clone=true
eam.clear_db_on_startup=false
eam.debug_ref_count=false
eam.recent_event_size=20
# Enable/disable VUM integration
vum.integration=true
# Value is specified in minutes (set to 24h = 1440m)
eam.scan_for_unknown_agent_vms=1440
# The timeout to wait for hostd to restart on a host (set to 5m=300s)
eam.hostd_restart_timeout=300
# The following entries will be added verbatim to the advanced options
# of hosts on which EAM is enabled. All are optional.
Net.DVFilterBindIpAddress=169.254.0.1
Net.TrafficFilterIpAddress=
#The IP for the VSWIF NIC on the dvFilter switch (for ESX classic).
Net.DVFilterVswifIpAddress=169.254.0.2
# Resource bundle configuration
eam.resourcebundle.filename=eam-resourcebundle.jar
# VLSI embedded tcServer configuration
#
tcserver.tmp.dir=C:/ProgramData/VMware/vCenterServer/runtime/tmp/vmware/eam/tomcat
eam.web.root=C:/Program Files/VMware/vCenter Server/eam/web
# EAM SSL configuration
#
eam.keystore.type=VKS
eam.key.alias=vpxd-extension
eam.keystore.storename=vpxd-extension
# CM configuration
#
cm.url=http://localhost:18090/cm/sdk/?hostid=f416ae50-62e8-11e5-812b-005056a2166a
cm.wait.attempts=360
cm.wait.intervalSeconds=5
# SSO configuration
#
sso.wait.attempts=360
sso.wait.intervalSeconds=5
# VC SSL configuration
#
vc.truststore.type=VKS
vc.truststore.storename=TRUSTED_ROOTS
vc.tunnelSdkUri.template=https://##{VC_HOST_NAME}##:8089/sdk/vimService
vc.tunnelSdkUri=https://10.16.1.201:8089/sdk/vimService
drs.demandCapacityRatio=100