Unable to get alarm email alerts

[RajuVCP]

Hi All,

I have configured the details of my SMTP Server and sender email account in vCenter,

i have created a new alarm for VM's Power off (whenever a VM gets power off i should receive a mail)

in the new alarm i have configured send a notification email and added my mail id.

For testing i have powered off a VM, the alerts trigger inthe vCenter ,but am not getting any email from vCenter.

i have tried telnet in vcenter server with port 25 and able to telnet successfully.

still am unable to receive e-mail notification , can some one faced and resoved, please provide your steps taken to rectify these .

Regards

Raju Gunnal

http://www.tech2solution.com/forum

[AndreTheGiant]

But the alarm is triggered in vCenter? Do you see the red signal?

Check again if you have set the mail on the yellow -> red transition.

Also remember that vCenter cannot use SMTP auth and/or SMTP+TLS... so a single telnet on port 25 may not mean that it sould work for sure.

Andre

[kjb007]

Some antivirus software will also restrict program access to port 25.  Check to make sure your a/v is not blocking this action.

-KjB

[RajuVCP]

Hi ,

I am able to see the Red colored trigged when i am turning off the VM.

i set the following configuration in Alarm Settings in Action Tab.

Action                                  Configuration                                    Normal->Warning     Warning->Alert     Alert->Warning     Warning->Normal

Send a notification email        raju.gunnal@companyname.com         Once                       Repeat                 Once                   Once

And i also seen in vCenter server am using mcafee antivirus, it is not blocking port 25 and also i added it in exception list in antivirus.

Regards

Raju Gunnal

http://www.tech2solution.com/forum

[Texiwill]

Hello,

Moved to the vCenter forum.

Best regards,

Edward L. Haletky

Communities Moderator, VMware vExpert,

Author: VMware vSphere and Virtual Infrastructure Security,VMware ESX and ESXi in the Enterprise 2nd Edition

Podcast: The Virtualization Security Podcast Resources: The Virtualization Bookshelf

[House3750]

Is the email alert going to an internal or external (to your domain) address?

What email system are you using?

[RajuVCP]

Email alert is going to Internal Domain only i.e. raju.gunnal@mycompany.com.

I have checked the SMTP IP/hostname given is correct, with the same SMTP hostname the other application can able to trigger mail.

Regards

Raju Gunnal

http://www.tech2solution.com/forum

[jana2008]

Hi check this link, I hope will be your help.   http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=100407...

Best regards

[Gav0 · Accepted solution]

I have issues in the past with SMTP and McAfee.  open the VirusScan console>Access Protection>Anti-Virus Standard Protection - Ensure that 'prevent mass mailing worms from sending email' isnt set to Block

[RajuVCP]

Thanks , let me try with that...

[RajuVCP]

Thanks Gavo,

Following as you mentioned, now its working like a Charm, am now getting alerts.

Regards

Raju Gunnal

http://www.tech2solution.com/forum

[Gav0]

Glad its sorted!