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ferdis
Hot Shot
Hot Shot

Support starting date later then license delivery date?

Hello,

is it possible to have Support starting date later then license delivery date?

Becouse current situation is like this:

VMware, Inc. Support and Subscription Services “SnS” Terms and Conditions

I. “Services Period” means the period for which Customer has purchased the Services and any subsequent renewal periods and

shall commence: (a) for Software licenses for which Services are mandatory: on the date of shipment of the applicable Software

license, and (b) for Software licenses for which Services are optional: on the date of purchase of the Services.

Thanks.

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1 Reply
IamTHEvilONE
Immortal
Immortal

ferdis,

Not that I know of. If you buy directly from our site, it doesn't take much time at all to process. Once it shows up on your account, it's active and going.

If your getting this from an authorized partner, they automatically submit your info through to us (if applicable). Once it shows up, it usually gets processed.



Regards,

Jonathan

B.Sc., RHCT, VMware vExpert 2009

NOTE: If your problem or questions has been resolved, please mark this thread as answered and award points accordingly.

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